Dutch Speaking Customer Support Agent To Valencia

Top Jobs Abroad Sl; Valencia; On-site; EUR 21,000 - 24,000; Full time

Benefits offered by this job

Breakfast and lunch provided

Health insurance

Free Spanish lessons

Career development opportunities

Team events

Housing guidance

Job summary

Top Jobs Abroad Sl in Valencia, Spain seeks a Dutch-speaking Customer Support Agent to join our international team. You’ll handle inquiries via phone, email, and chat, focusing on clear communication and timely solutions.

The role emphasizes problem solving, order and delivery questions, and collaboration with internal teams. We welcome proactive, organized professionals; prior customer support is a plus but not required.

Qualifications

• Native Dutch speaker.
• Clear and professional communication.
• Calm, structured, and solution-focused.
• Organized and detail-oriented.
• Team-oriented with a responsible work attitude.
• Customer support experience is an advantage, but not required.

Responsibilities

• Support Dutch-speaking customers via phone, email, and chat
• Handle inquiries related to orders, products, returns, and deliveries
• Provide clear, accurate, and professional support
• Collaborate with internal teams to resolve cases
• Maintain accurate records in internal systems

Skills

Native Dutch speaker

Communication skills

Structured problem solving

Organizational skills

Team oriented

Customer support experience

Job description

Description: We’re recruiting on behalf of an international company with a strong focus on quality customer experience. This role is ideal for someone who enjoys helping people, solving problems, and working in a structured, professional support environment — while living and working abroad.

Location: Valencia, Spain Valencia offers a high quality of life, good infrastructure, affordable living, and a strong international community. It’s a practical and attractive city for building both a career and a stable life abroad.

The Role As part of the Dutch-speaking customer support team, you’ll support customers with existing services and products. You’ll be responsible for handling inquiries efficiently, professionally, and with a strong focus on solution-oriented support. You will manage questions related to orders, products, deliveries, and general customer inquiries. The focus is on clear communication, problem-solving, and delivering consistent service quality.

Responsibilities

• Support Dutch-speaking customers via phone, email, and chat
• Handle inquiries related to orders, products, returns, and deliveries
• Provide clear, accurate, and professional support
• Collaborate with internal teams to resolve cases
• Maintain accurate records in internal systems

Profile

• Native Dutch speaker
• Clear and professional communication skills
• Calm, structured, and solution-focused
• Organized and detail-oriented
• Team-oriented with a responsible work attitude
• Customer support experience is an advantage, but not a requirement.

What’s Offered

• Breakfast and lunch provided daily
• Full Spanish health insurance
• Free Spanish lessons
• Career development opportunities
• Team events and social activities
• Help with documents and guidance to find housing

Requirements: Offer:

Dutch speaking Customer Support Agent to Valencia • Valencia, ES