Dutch Speaking Advisor for Online Payment Platform - Work In Sofia, Bulgaria

Mercier Consultancy MD; España; Presencial; EUR 28.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Fully paid training

Health insurance

Relocation package

Performance bonus

Career progression

Descripción de la vacante

Mercier Consultancy Group is sourcing a Dutch Speaking Advisor for Online Payment Platform in Bulgaria. You will support users of a digital payments ecosystem within FinTech, handling account management and payment inquiries with clarity and empathy.

The ideal candidate is a native Dutch speaker with EU work rights for Bulgaria and willingness to relocate. The role offers a competitive monthly salary, fully paid training, health insurance, relocation package, a performance bonus, and solid

Formación

• Native or fluent Dutch (spoken and written) is mandatory.
• Valid EU passport or right to work in Bulgaria.
• Strong passion for FinTech and digital payments.
• Excellent communication skills for technical financial queries.

Responsabilidades

• Provide world-class support to users of a leading digital payment ecosystem in FinTech.
• Assist clients with secure account management, transaction inquiries, and troubleshooting payment gateway issues.
• Maintain high security and compliance protocols in FinTech operations.
• Translate complex payment solutions into clear guidance for Dutch-speaking customers.
• Identify and escalate system errors to technical teams to ensure seamless platform operations.
• Build trust with users through empathetic, accurate, and professional communication.
• Refine internal support processes to improve customer satisfaction scores.

Conocimientos

Dutch language

Descripción del empleo

Dutch Speaking Advisor for Online Payment Platform

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm dedicated to connecting top-tier talent with industry-leading organizations. We pride ourselves on facilitating career-defining opportunities for professionals seeking international growth and excellence.

Job Overview

We are currently sourcing exceptional talent for a Dutch Speaking Advisor for Online Payment Platform position in Bulgaria, operating within the high-growth FinTech sector. This is one of the most sought-after Dutch-speaking jobs in the region, offering a unique opportunity to gain expertise in digital finance while enjoying a vibrant expatriate lifestyle.

Key Responsibilities

• Provide world-class support to users of a leading digital payment ecosystem within the FinTech industry
• Assist clients with secure account management, transaction inquiries, and troubleshooting payment gateway issues
• Maintain high levels of security and compliance protocols as expected in the modern FinTech landscape
• Effectively translate complex financial payment solutions into clear, accessible guidance for Dutch-speaking customers
• Identify and elevate critical system errors to technical teams to ensure seamless platform operations
• Build long-term trust with users by providing empathetic, accurate, and professional communication
• Contribute to the ongoing refinement of internal support processes to enhance customer satisfaction scores

Requirements

• Native or fluent Dutch (spoken and written) is mandatory for this role
• Valid EU passport or right to work in Bulgaria
• Strong passion for the FinTech industry and digital payment innovation
• Excellent communication skills with the ability to handle technical financial queries professionally
• Customer-centric mindset with previous experience in service-oriented roles
• Readiness to relocate for this exciting Dutch Speaking Advisor for Online Payment Platform position in Bulgaria

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training on FinTech systems and payment regulations
• Health Insurance and wellness perks
• Fully Paid Relocation Package (flight, transfer, hotel accommodation included)
• Attractive Monthly Performance Bonus
• Excellent career progression paths within the FinTech industry
• And Much More..

Life in Bulgaria

Choosing one of our Dutch-speaking jobs in Bulgaria means embracing a country that perfectly blends ancient history with a modern, burgeoning tech scene. Bulgaria offers a fantastic Mediterranean-influenced climate, beautiful mountain ranges, and a cost of living that allows for a high-quality lifestyle that is increasingly popular among European professionals.

Sofia, in particular, is a vibrant capital city known for its diverse culinary landscape, historic architecture, and friendly expatriate community. When you secure a position with Mercier Consultancy Group, you are not just getting a job; you are moving to Bulgaria to build a life in a country that is quickly becoming the primary hub for tech innovation in Eastern Europe.