Developer Success Engineer — Accelerate Adoption & Launch

Rozgoo; Amer; On-site; EUR 60,000 - 100,000; Full time

Job summary

Vercel is hiring a Developer Success Engineer to accelerate adoption and unlock growth by guiding customers through their key milestones. DSEs engage in time-boxed, outcome-driven motions—onboarding, go-live readiness, and post-launch stabilization—to set customers up for long-term success.

They work with startups to enterprises, focusing on production-readiness, performance, and optimization, and translate lessons into docs, playbooks, and best practices to scale customer impact.

Qualifications

• Experience guiding customers through technical milestones.
• Ability to translate complex tech into practical steps.
• Strong communication and collaboration skills.

Responsibilities

• Lead customers through defined technical motions that accelerate adoption and launch.
• Provide implementation guidance for builds, caching, web performance, and cost efficiency.
• Troubleshoot and resolve challenges related to Next.js, serverless functions, and build pipelines.

Skills

Customer success

Technical guidance

Next.js

Serverless

Job description

Vercel is hiring a Developer Success Engineer to accelerate adoption and unlock growth by guiding customers through their key milestones. DSEs engage in time-boxed, outcome-driven motions—onboarding, go-live readiness, and post-launch stabilization—to set customers up for long-term success.

They work with startups to enterprises, focusing on production-readiness, performance, and optimization, and translate lessons into docs, playbooks, and best practices to scale customer impact.