Delivery Station Process Excellence Lead

Amazon; Alcoy; Presencial; EUR 70.000 - 95.000; Jornada completa

Descripción de la vacante

Amazon is seeking a Station Process Excellence Manager for its Last Mile Delivery operations in Spain. You will lead process standardization on site, link station management with the Process Excellence team, and drive improvements to optimize delivery performance through data-driven actions.

You will coach and guide Operations Supervisors and Delivery Service Providers, plan continuous improvement initiatives, and ensure alignment with EU networks.

Formación

• Fluent in Spanish (reading, writing, speaking)
• Bachelor's degree or equivalent in a technical or business field
• Experience in supply chain, transportation, project management or management consulting
• Experience with project management
• Experience using Excel and data analysis
• Experience communicating with a wide range of stakeholders

Responsabilidades

• Act as a first point of contact for station management on process improvements and benchmarking
• Monitor logistics and delivery performance indicators in station and on road
• Set up action plans and execute to drive performance to benchmark rates
• Drive order execution to positively influence customer satisfaction
• Support deployment of process standards and upgrades with station management and stakeholders
• Lead continuous piloting of process improvements and benchmarking initiatives
• Ensure training in technical configurations for accurate reporting and productivity boosts
• Provide leadership to Supervisors and Delivery Service Providers during peak times

Conocimientos

Spanish fluency

Project management

Data analysis

Stakeholder communication

Supply chain knowledge

Educación

Bachelor's degree or equivalent in Business/Engineering/SC/Transportation/Economics or technical field

Herramientas

Excel

SQL

Power BI/Tableau

Descripción del empleo

Amazon is seeking a Station Process Excellence Manager for its Last Mile Delivery operations in Spain. You will lead process standardization on site, link station management with the Process Excellence team, and drive improvements to optimize delivery performance through data-driven actions.

You will coach and guide Operations Supervisors and Delivery Service Providers, plan continuous improvement initiatives, and ensure alignment with EU networks.