Danish-speaking Team Leader - Sales & Collections

Next Job Abroad; Málaga; On-site; EUR 60,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Career development

International banking experience

Multicultural workplace

Job summary

Next Job Abroad seeks an experienced Team Leader to manage a Denmark-focused Sales & Collections team for an international bank based in Malta. You will lead a small team, drive performance, and own KPIs while ensuring compliant, fair customer treatment.

The role offers leadership responsibility at the Malta Head Office with opportunities for career growth in a multicultural European environment.

Qualifications

• Previous leadership experience.
• Experience within sales, collections, customer service, financial services or another performance-driven environment.
• Strong coaching and people-management skills.
• A commercial mindset and confidence working with KPIs.
• Excellent English.
• Fluency in Danish.
• An EU passport / right to work in Malta.

Responsibilities

• Lead, coach and develop the Sales & Collections team.
• Drive performance across sales, onboarding and collections.
• Own and follow up on key KPIs and targets.
• Monitor conversion rates, default rates and collections results.
• Support customer onboarding and document verification.
• Help develop effective collections strategies.
• Ensure customers are treated fairly and professionally.
• Identify opportunities to improve processes and team performance.
• Collaborate with other departments across the business.
• Ensure processes follow internal compliance standards and policies.

Skills

Leadership

Coaching

KPI tracking

English

Danish

Financial services

Job description

• Excellent English

Ready to take ownership of a team and help grow a developing market?

We are looking for an experienced Team Leader to lead a small Denmark-focused Sales & Collections team for an international bank based in Malta.

Your Role

You will lead a team of fewer than 10 agents and take responsibility for their day-to-day performance and development.

You will:

• Lead, coach and develop the Sales & Collections team
• Drive performance across sales, onboarding and collections
• Own and follow up on key KPIs and targets
• Monitor conversion rates, default rates and collections results
• Support customer onboarding and document verification
• Help develop effective collections strategies
• Ensure customers are treated fairly and professionally
• Identify opportunities to improve processes and team performance
• Collaborate with other departments across the business
• Ensure processes follow internal compliance standards and policies

Requirements

• Previous leadership experience
• Experience within sales, collections, customer service, financial services or another performance-driven environment
• Strong coaching and people-management skills
• A commercial mindset and confidence working with KPIs
• Excellent English
• Fluency in Danish
• An EU passport / right to work in Malta

Benefits

• Competitive salary and benefits
• Performance-based opportunities
• International banking experience
• Leadership responsibility for your own team
• Career development within a growing organisation
• Multicultural workplace with colleagues from across Europe
• Full-time position based at the company's Malta Head Office

Lead a Team - Build Your Career in Malta

Malta isn't only sunshine and Mediterranean life. It's also home to a large international financial services sector and an established community of professionals from across Europe.

For someone looking to combine leadership responsibility with international banking experience, this could be a very interesting next step.

Ready for your next leadership challenge in Malta?