Danish speaking customer service agents - Fuengirola

Releasy Customer Management AB; Fuengirola; Presencial; EUR 28.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Onboarding and training program

Competitive salary

Central Fuengirola location

Descripción de la vacante

Releasy Customer Management AB in Fuengirola, Spain, is seeking a Danish-speaking Customer Service Agent for the Automotive Aftermarket. You will help customers schedule vehicle workshop appointments, liaise with workshop teams, and ensure smooth booking processes.

You will bring experience in customer service, automotive industry familiarity, Danish fluency, and good English. The role offers full-time employment with onboarding training planned for Aug–Oct 2026, in a central location and a

Formación

• Experience in customer service within the automotive sector.
• Fluent Danish, both spoken and written; strong English skills.
• Experience with telephone-based support and CRM/computer systems.
• Good technical understanding and ability to work independently or in a team.

Responsabilidades

• Help customers schedule vehicle workshop appointments.
• Coordinate with workshop operations to ensure smooth booking processes.
• Provide professional, attentive, and solution-oriented customer support.

Conocimientos

Customer service

Automotive industry experience

Danish language

English language

Nordic language advantage

Telephone support

CRM software

Teamwork

Proactive mindset

Herramientas

CRM software

Telephone systems

Descripción del empleo

Danish speaking customer service agent – Automotive Aftermarket

About the Role

As a Customer Service Agent, you will become an important part of our team, helping customers schedule vehicle workshop appointments. The role involves close contact with customers as well as collaboration with workshop operations to ensure smooth and efficient booking processes.

We are looking for someone with previous experience in the automotive industry, for example in customer reception, service advising, planning, or workshop booking coordination. This experience will help you understand both customer expectations and workshop requirements.

You will work in a dynamic environment where teamwork, communication, and problem-solving are key. To succeed in this role, you need to interact with customers in a professional, attentive, and solution-oriented manner while contributing to a positive workplace atmosphere.

We Are Looking for Someone Who Has

• Experience in customer service
• Previous experience in the automotive industry, particularly in customer reception and workshop booking coordination
• Fluent Danish, both spoken and written
• Good English communication skills, both spoken and written
• An additional Nordic language is considered an advantage
• Experience working with telephone-based customer support and computer systems
• Strong technical understanding
• The ability to work effectively both independently and as part of a team
• A proactive mindset and the ability to take initiative and find solutions

Who Are You?

You will thrive with us if you have a strong work ethic, enjoy collaborating with others, and feel confident working independently. You communicate clearly, work in a structured manner, and enjoy solving problems in a fast-paced environment. You are curious, quick to learn, and appreciate being part of an engaged and close-knit team.

What We Offer

• Professional and dedicated colleagues
• An attractive work environment in central Fuengirola
• A comprehensive and well-structured onboarding and training program
• Full-time employment
• Competitive salary

Planned start date: The onboarding training is scheduled to begin during aug-oct 2026