Danish-Speaking Customer Advisor (Hybrid) – Payments

Newco communications; Barcelona; Hybrid; EUR 18,000 - 26,000; Full time

Benefits offered by this job

Salary package

Bonus program

Permanent contract

Holidays

Growth opportunities

Coffee & fruit

Tax-free benefits

Well-being app

Spanish lessons

Job summary

Newco communications in Barcelona is seeking Customer Service Representatives fluent in Danish and English to join our hybrid work model.

Your role will include training and supporting customers with payment terminals or online solutions, resolving issues from home or the office, and handling calls and emails with a service‑oriented approach.

You will manage admin tasks, collaborate with colleagues, and enjoy a benefits package with a base salary and bonuses, plus growth opportunities.

Qualifications

• Danish language fluency (spoken and written) and English proficiency required.
• Experience in customer service is a plus but not mandatory.
• Comfort with using computer systems and various software applications.

Responsibilities

• Communicate with B2B customers by phone and email to provide service‑oriented solutions.
• Handle administrative tasks and follow up on questions and requests.
• Foster a positive team environment and ensure customers feel valued.

Skills

Danish language

English language

Customer service

Education

High school diploma

Job description

Newco communications in Barcelona is seeking Customer Service Representatives fluent in Danish and English to join our hybrid work model.

Your role will include training and supporting customers with payment terminals or online solutions, resolving issues from home or the office, and handling calls and emails with a service‑oriented approach.

You will manage admin tasks, collaborate with colleagues, and enjoy a benefits package with a base salary and bonuses, plus growth opportunities.