Cybersecurity Services Delivery Manager

Kudelski Security; Madrid; On-site; EUR 70,000 - 110,000; Full time

Job summary

Kudelski Security in Madrid is seeking an MDR Extended Services Manager to oversee the delivery of extended security services to clients. You will collaborate closely with the practice manager, engineers, and clients to understand operational needs and ensure successful project execution.

To succeed, you should have 5+ years in an international environment, 2+ years in people or project management, and strong communication with both technical and non-technical stakeholders.

Qualifications

• 5+ years of experience in an international environment.
• 2+ years of experience in people and/or project management.
• Strong communication and interpersonal skills with both technical and non-technical stakeholders.
• Knowledge of cybersecurity landscape and different technology vendors (SIEM, Splunk, etc.).
• Fluency in English; additional languages (French, Spanish) are a plus.

Responsibilities

• Lead and manage a team of about 10 people; conduct regular follow-ups, performance reviews, and administrative matters.
• Participate in recruitment and assign tasks within the team.
• Ensure customer satisfaction and the success of managed services within scope, time, and budget.
• Oversee delivery of cybersecurity services in collaboration with Practice Leads and other departments.
• Build and maintain relationships with key clients to understand operational needs.
• Ensure services align with industry best practices and standards; monitor progress and report to senior management.
• Provide technical guidance and support to stakeholders as needed.

Skills

Project management

People management

Communication

Cybersecurity knowledge

Education

Bachelor's or Master's in Computer Science/IT

Tools

SIEM

Splunk

Job description

Kudelski Security in Madrid is seeking an MDR Extended Services Manager to oversee the delivery of extended security services to clients. You will collaborate closely with the practice manager, engineers, and clients to understand operational needs and ensure successful project execution.

To succeed, you should have 5+ years in an international environment, 2+ years in people or project management, and strong communication with both technical and non-technical stakeholders.