Customer Support & Back Office Assistant (Remote/Onsite)

Confidential employer; Palma; Híbrido; EUR 26.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work-from-home option

Office option in Mallorca

Performance-based component

Descripción de la vacante

Confidential employer in Mallorca is seeking a friendly, German-speaking customer care associate to join our back office and customer service team. You will be the first point of contact for prospects, handle calls, and help coordinate online presentations while maintaining high-quality interactions.

You can work from home on Mallorca or in the office. The role requires CRM familiarity, strong organizational skills, reliability, and a proactive mindset; compensation includes a base salary plus

Formación

• German language fluency is required.
• Strong communication with a positive attitude.
• Structured, organized approach to daily tasks.

Responsabilidades

• Be the friendly first contact with prospects via phone.
• Schedule and coordinate online presentations for the consulting team.
• Keep CRM records and company databases up to date.
• Support daily administrative back-office workflows with reliability.

Conocimientos

German language

Excellent communication

Organizational skills

Telephone-based customer contact

CRM familiarity

Herramientas

CRM software

Descripción del empleo

Confidential employer in Mallorca is seeking a friendly, German-speaking customer care associate to join our back office and customer service team. You will be the first point of contact for prospects, handle calls, and help coordinate online presentations while maintaining high-quality interactions.

You can work from home on Mallorca or in the office. The role requires CRM familiarity, strong organizational skills, reliability, and a proactive mindset; compensation includes a base salary plus