Commercial Office & Customer Support Specialist

Confidential employer; Palma; Híbrido; EUR 26.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work from Mallorca

Flexible full-time

Structured onboarding

Transparent compensation

Descripción de la vacante

Confidential employer in Palma, Mallorca is seeking a motivated commercial team member to join the back-office and customer support group. This full-time role offers true flexibility, allowing work either on-site in the office or remotely from your Mallorca home office.

Your duties include handling calls with prospective clients, coordinating online presentation appointments, and ensuring smooth administrative coordination to support daily workflows.

Formación

• Excellent communication skills and fluent German.
• Motivation, proactive learning attitude, and strong organizational skills.
• Experience with CRM systems is an advantage.

Responsabilidades

• Serve as the friendly and professional voice on the telephone to conduct initial conversations with prospective clients.
• Coordinate schedules and organize online presentation appointments for the team.
• Ensure smooth administrative coordination and support daily internal processes.

Conocimientos

Excellent communication

German fluency

Motivation & proactivity

Structured / organized

Herramientas

CRM software

Descripción del empleo

Are you a motivated and communicative professional looking for a rewarding role in an encouraging work environment? We are continuously expanding our operations and are seeking a dedicated commercial team member to strengthen our back office and customer support team. This full-time position offers you genuine flexibility, allowing you to work either on-site in the office or conveniently from your home office on Mallorca.

Core responsibilities

• Serving as the friendly and professional voice on the telephone to conduct pleasant initial conversations with prospective clients.
• Coordinating schedules and organizing suitable online presentation appointments for the team.
• Ensuring smooth administrative coordination and supporting daily internal processes.

We believe in creating a supportive work atmosphere that allows you to perform at your best.

We place great value on personality and mindset over a flawless resume. To succeed in this position, you should bring the following qualities:

Desired qualities

• Outstanding communication skills and fluent German language proficiency, coupled with an appreciative and respectful approach to customer care.
• A high degree of enthusiasm, motivation, and a proactive willingness to learn.
• A structured, independent, and well-organized way of working.
• Initial practical experience working with CRM systems is an advantage.

What we offer

• Immediate access to a well-maintained and structured company database.
• Maximum flexibility with the freedom to work remotely from home (including from Mallorca) or directly at the office.
• A fair and transparent compensation model consisting of a dependable fixed base salary paired with attractive participation.
• A thorough onboarding process and continuous, reliable guidance from day one.