Customer Success Ops Coordinator - Hybrid Barcelona

Script & Dot; Barcelona; Híbrido; EUR 28.000 - 36.000; Jornada completa

Descripción de la vacante

Script & Dot, a global technology company, is seeking a Customer Success Operations Coordinator in Barcelona. The role provides project, systems and administrative support to an international Customer Success organisation; hybrid work with 2 days on-site per week.

You’ll manage project records, maintain data quality, coordinate with Finance, Operations and other teams, and help ensure timely project closure while contributing to process improvements.

Formación

• Experience in administration, project coordination, or operational support.
• Strong organisational skills and attention to detail.
• Comfortable with Microsoft 365 applications and Excel.

Responsabilidades

• Create, update and close Customer Success projects in internal systems.
• Maintain accurate project records, statuses and documentation.
• Ensure project information is complete and support timely closure.
• Initiate invoice requests and coordinate with teams to resolve data gaps.
• Perform routine data maintenance and basic reporting.
• Support user-access requests and escalate non-standard issues.
• Collaborate with Customer Success, Project Management, Finance and Operations.
• Follow procedures and contribute to process improvements.

Conocimientos

Organised

Attention to detail

MS Excel

Microsoft 365

CRM/ERP

Communication

Multitasking

Herramientas

CRM

ERP

Excel

Descripción del empleo

Script & Dot, a global technology company, is seeking a Customer Success Operations Coordinator in Barcelona. The role provides project, systems and administrative support to an international Customer Success organisation; hybrid work with 2 days on-site per week.

You’ll manage project records, maintain data quality, coordinate with Finance, Operations and other teams, and help ensure timely project closure while contributing to process improvements.