Customer Success Manager - Entry Level with Impact & Growth

Tangent; Barcelona; On-site; EUR 30,000 - 60,000; Full time

Benefits offered by this job

Uncapped commission

Competitive salary

Benefits package

Career growth

Job summary

Tangent is seeking entry-level graduates, non-graduates and career changers to join its growing network across Barcelona, London, Berlin, Amsterdam and beyond. The starting salary is €30-€60k plus uncapped commission. No degree or prior experience required; a passion for the mission is enough to get started.

You will guide clients through onboarding, understand their needs, demonstrate value, drive adoption, collect feedback and report on success as part of a fast-paced, mission-driven team.

Qualifications

• No degree required; passion for the mission.
• Strong communication and relationship-building skills.
• Interest in tech and mentoring model.

Responsibilities

• Guide new clients through onboarding.
• Build and maintain client relationships.
• Understand client objectives and outcomes.
• Demonstrate value with regular updates and insights.
• Drive adoption and engagement with training and support.
• Identify and resolve client issues promptly.
• Support retention and account growth.
• Gather feedback and share insights with product teams.
• Encourage referrals and advocacy.
• Monitor client health metrics and report results.
• Prepare regular client reports.

Skills

Onboarding

Relationship mgmt

Client needs

Value demonstration

Adoption & engagement

Problem solving

Retention & growth

Feedback collection

Advocacy

Reporting

Communication

Job description

Tangent is seeking entry-level graduates, non-graduates and career changers to join its growing network across Barcelona, London, Berlin, Amsterdam and beyond. The starting salary is €30-€60k plus uncapped commission. No degree or prior experience required; a passion for the mission is enough to get started.

You will guide clients through onboarding, understand their needs, demonstrate value, drive adoption, collect feedback and report on success as part of a fast-paced, mission-driven team.