Customer Service Specialist - Billing & Invoice

Noatum Automotive; Barcelona; On-site; EUR 28,000 - 36,000; Full time

Job summary

Noatum Automotive is seeking a Customer Service Specialist - Billing & Invoice Control to join our Supply Chain Management team in Spain. You will support customer invoicing and supplier invoice validation, ensuring accurate financial processing and excellent service delivery across Operations, Finance, Procurement, customers, and suppliers.

The role offers visibility into revenue generation, cost control, and day-to-day SCM activities, with opportunities to grow in logistics and finance.

Qualifications

• Detail-oriented with focus on accuracy and deadlines.
• Experience handling customer invoicing and supplier invoice validation.
• Knowledge of logistics, transport operations and billing processes.
• Proficiency in Excel and MS Office; English (B2) and Spanish required.

Responsibilities

• Prepare and issue customer invoices per rates and contracts.
• Verify billable services are recorded and documented.
• Ensure timely, accurate billing and month-end closings.
• Review quotations and rate agreements before invoicing.
• Validate supplier invoices against POs and contracts; resolve discrepancies.
• Maintain documentation for audit and control purposes.
• Act as contact point for invoicing inquiries; coordinate with Operations for proofs of delivery.
• Track invoicing status and provide billing-related reporting and KPIs.

Skills

Attention to detail

Organizational skills

Customer-oriented

Analytical

Multi-tasking

Teamwork

Cost awareness

Education

Degree in Logistics/Business/Finance

Tools

ERP/TMS systems

Microsoft Excel

Job description

At Noatum Automotive, we provide end-to-end Supply Chain Management solutions designed to help our customers optimize their logistics operations and improve supply chain performance. Our services cover transportation management, customs coordination, warehousing, distribution, supplier management, and value-added logistics solutions, ensuring efficiency and visibility across the entire supply chain.

We work with leading automotive and industrial companies, supporting complex logistics operations through a combination of operational expertise, customer focus, and continuous improvement. Our success is built on the dedication of our teams, who collaborate across functions to deliver reliable, flexible, and high-quality solutions tailored to our customers’ needs.

As our business continues to grow, we are committed to attracting talented professionals who want to develop their careers in a dynamic, international, and fast-paced logistics environment.

About the role:

We are looking for a Customer Service Specialist - Billing & Invoice Control to join our Supply Chain Management team.

The successful candidate will be responsible for supporting customer invoicing and supplier invoice validation activities, ensuring accurate financial processing and excellent service delivery. Working closely with Operations, Finance, Procurement, customers, and suppliers, the role will contribute to revenue generation, cost control, and the efficient management of day-to-day SCM activities.

This position offers an excellent opportunity for a detail-oriented and customer-focused professional who is looking to develop a career within logistics and supply chain management.

Key Responsibilities

Customer Billing

• Prepare and issue customer invoices according to agreed rates and contractual conditions.
• Verify that all billable services have been correctly recorded and documented.
• Ensure billing is completed accurately and within established deadlines.
• Review quotations, rate agreements, and supporting documentation before invoicing.
• Investigate and resolve customer billing queries and discrepancies.
• Support month-end closing activities by ensuring all services are invoiced on time.

Supplier Invoice Validation

• Review and validate supplier invoices against approved quotations, purchase orders, and operational records.
• Ensure supplier charges are accurate and aligned with agreed rates.
• Identify discrepancies and coordinate corrections with suppliers and internal stakeholders.
• Process supplier invoices for approval following company procedures.
• Maintain proper documentation and records for audit and control purposes.

Customer Service Support

• Act as a contact point for customer inquiries related to invoicing and service documentation.
• Coordinate with Operations teams to obtain proof of delivery, transport documents, and service confirmations.
• Ensure timely responses to customer and supplier requests.
• Maintain accurate records within ERP/TMS systems.

Reporting & Process Control

• Track invoicing status and pending billing activities.
• Monitor supplier invoice approval status.
• Support reporting related to billing, costs, and operational KPIs.
• Contribute to continuous improvement initiatives aimed at increasing efficiency and reducing billing errors.

Key Competencies

• Attention to detail.
• Strong organizational skills.
• Customer-oriented mindset.
• Analytical and problem-solving capabilities.
• Ability to manage multiple tasks and deadlines.
• Teamwork and collaboration.
• Financial awareness and cost-control mindset.

At Noatum Automotive, we are committed to equal opportunities and non-discrimination regardless of gender, race, religion, disability, age, or sexual orientation throughout all recruitment processes. We are dedicated to maximizing diverse talent and preventing any form of discrimination.

REQUISITOS MÍNIMOS

• Degree or vocational training in Logistics, Business Administration, Finance, or related fields.
• Experience of 2-3 years in a similar role is preferred; however, candidates with less experience and strong potential will also be considered.
• Experience managing customer invoicing and supplier invoice validation.
• Good knowledge of logistics and transport operations.
• Good working knowledge of Microsoft Excel and MS Office applications
• English level equivalent to Cambridge First Certificate (B2) or higher preferred.
• Spanish proficiency required.