Customer Service Intern (3 months) | October 2026

LVMH Group; Madrid; Presencial; EUR 7800 - 11.000; Jornada completa

Descripción de la vacante

LVMH Beauty Iberia is offering a Customer Service Intern position in Madrid for a 3-month period starting October 2026. The role provides exposure to luxury retail operations and an opportunity to work closely with commercial and supply chain teams.

Ideal candidates are pursuing degrees in Business Administration or related fields, fluent in Spanish and English (C1), with MS Excel and SAP familiarity; teamwork and strong organizational skills are required.

Formación

• Bachelor's degree in Business Administration, Management or related field.
• Master’s degree in International Trade, Supply Chain or related field is considered a plus.
• Languages: Spanish & English (Fluent C1); French or other languages are plus.

Responsabilidades

• Assist the customer service team with administrative needs.
• Manage reception of orders, quotes, and returns.
• Follow up with and resolutions of incidences between the Commercial Team and the Customer Service department.
• Follows through with customer inquiries, ensuring a high level of customer satisfaction.
• Resolves routine customer issues independently, escalating queries to managers as appropriate.

Conocimientos

Enthusiastic

Proactive

Team player

Educación

Bachelor's degree in Business Administration / Management

Master’s degree in International Trade / Supply Chain

Herramientas

Microsoft Excel

SAP

Descripción del empleo

Customer Service Intern (3 months) | October 2026

Are you passionate about the luxury and beauty world? Would you like to develop your management skills and business vision at the world’s leader of luxury goods?

We are seeking talented individuals who are eager to craft their future with a dynamic team that embraces every as a challenge and opportunity for growth.

If you want to conquer the world of training, we're excited to welcome you on board!

Job responsibilities

The Customer Service Intern will apply and complement theoretical knowledge, develop the work competences, and acquire a practical experience through the management of customer service needs, working closely with the commercial and supply chain teams.

• Assist the customer service team with administrative needs.
• Management reception of orders, quotes, and returns.
• Follow up with and resolutions of incidences between the Commercial Team and the Customer Service department.
• Follows through with customer inquiries, ensuring a high level of customer satisfaction.
• Resolves routine customer issues independently, escalating queries and concerns to managers, as appropriate.

Profile

3SKILLS

• Enthusiastic, proactive and team player.
• Methodical and strong management skills.
• Organizational skills and attention to detail.
• Sensibilityfor the luxury and beauty sector.

PROFILE NEEDED

• MAIN STUDIES Bachelor's degree in Business Administration, Management or related field. Master’s degree in International Trade, Supply Chain or related field is considered a plus.
• LANGUAGES Spanish & English (Fluent C1). French and/or other languages are considered a plus.
• IT TOOLS Proficiency in Microsoft Office (Excel). SAP a plus.
• EXPERIENCE Previous professional experience in customer service or supply chain department will be considered a plus.
• OTHER Possibility of signing agreement with university for at 3 months, part-time.

Additional information

LVMH Beauty Iberia believes in every person’s unique talent and celebrates all singularities. Therefore, we foster diversity and inclusion from our recruitment process and are committed to promote equal opportunities to create an integrative working environment.

As part of this commitment, LVMH Beauty Iberia values candidates who hold a certificate of disability equal to or greater than 33%.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.