Luxury Customer Service Intern — 3-Month Training

LVMH Group; Madrid; Presencial; EUR 7800 - 11.000; Jornada completa

Descripción de la vacante

LVMH Beauty Iberia is offering a Customer Service Intern position in Madrid for a 3-month period starting October 2026. The role provides exposure to luxury retail operations and an opportunity to work closely with commercial and supply chain teams.

Ideal candidates are pursuing degrees in Business Administration or related fields, fluent in Spanish and English (C1), with MS Excel and SAP familiarity; teamwork and strong organizational skills are required.

Formación

• Bachelor's degree in Business Administration, Management or related field.
• Master’s degree in International Trade, Supply Chain or related field is considered a plus.
• Languages: Spanish & English (Fluent C1); French or other languages are plus.

Responsabilidades

• Assist the customer service team with administrative needs.
• Manage reception of orders, quotes, and returns.
• Follow up with and resolutions of incidences between the Commercial Team and the Customer Service department.
• Follows through with customer inquiries, ensuring a high level of customer satisfaction.
• Resolves routine customer issues independently, escalating queries to managers as appropriate.

Conocimientos

Enthusiastic

Proactive

Team player

Educación

Bachelor's degree in Business Administration / Management

Master’s degree in International Trade / Supply Chain

Herramientas

Microsoft Excel

SAP

Descripción del empleo

LVMH Beauty Iberia is offering a Customer Service Intern position in Madrid for a 3-month period starting October 2026. The role provides exposure to luxury retail operations and an opportunity to work closely with commercial and supply chain teams.

Ideal candidates are pursuing degrees in Business Administration or related fields, fluent in Spanish and English (C1), with MS Excel and SAP familiarity; teamwork and strong organizational skills are required.