Customer Care Specialist in Mallorca

iberialogo80x80; Palma; Presencial; EUR 28.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Above-average salary

Bonus payments

Career development

No weekend shifts

Company car

Friendly team

Freedom to shape work

Descripción de la vacante

Iberia Versicherungsmakler on Mallorca is seeking a Customer Advisor to join our team in a full-time role. You will take direct responsibility for looking after our clients, advising them with care, and actively contributing to our growth in a dynamic, forward-thinking environment.

The ideal candidate is a native German speaker with very good Spanish, eager to embrace digitalization and sustainable solutions.

Formación

• German native
• Very good command of Spanish (spoken and written)
• Strong interest in digitalization and sustainable business solutions
• High motivation, reliability, and an independent way of working
• Positive team spirit and passion for excellent client communication

Responsabilidades

• Actively advise and support our clients with a customer-first mindset
• Help expand and develop an exciting business division
• Organize and manage your daily working area independently
• Bring in creative ideas to optimize service workflows
• Work with modern digital tools to deliver sustainable solutions

Conocimientos

German

Spanish

Digitalization

Motivation

Reliability

Independent work

Team spirit

Client communication

Descripción del empleo

Are you looking for an exciting new challenge on the sunny island of Mallorca? Iberia Versicherungsmakler is expanding and looking for an ambitious, enthusiastic Customer Advisor to join the team in full-time. In this role, you will take on direct responsibility for looking after our clients, advising them with care, and actively contributing to our continued growth in a dynamic, forward-thinking environment.

Your Responsibilities:

• Actively advise and support our clients with a customer-first mindset
• Help expand and develop an exciting business division
• Organize and manage your daily working area independently
• Bring in creative ideas to optimize service workflows
• Work with modern digital tools to deliver sustainable solutions

What You Bring:

• German as your native language
• Very good command of Spanish (spoken and written)
• Strong interest in digitalization and sustainable business solutions
• High motivation, reliability, and an independent way of working
• A positive team spirit and passion for excellent client communication

What We Offer:

• An above-average salary package
• Generous additional bonus payments
• Excellent career and personal development opportunities
• A healthy work-life balance with strictly no weekend shifts
• The possibility of a company car
• A very friendly, motivated, and supportive team on the island
• Plenty of freedom to shape your work and implement your own ideas