Back Office and Customer Support Specialist

Confidential employer; Palma; Híbrido; EUR 24.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote or on-site option

Competitive base salary

Performance bonus

Onboarding and support

Descripción de la vacante

Confidential employer in Mallorca seeks a communicative office administrator and customer care specialist to support internal sales and nurture client relations. You will be the welcoming voice, handling essential communications for the team and ensuring a smooth daily workflow.

Enjoy the flexibility of working from the office or remotely from sunny Mallorca, with onboarding support and a base salary plus a performance-based bonus.

Formación

• Excellent communication and German language skills.
• Ability to schedule meetings and manage calendars.
• Professional telephone etiquette and customer-facing communication.

Responsabilidades

• Friendly initial contact with prospects via telephone.
• Schedule appointments and arrange online presentations.
• Maintain contact management and document workflows.

Conocimientos

communication skills

german fluency

organizational skills

Herramientas

CRM software

Descripción del empleo

Are you a communicative personality looking for an exciting position in office administration and customer care? We are expanding our team and looking for a committed colleague to strengthen our internal sales support and customer relations. If you enjoy daily interaction, value a positive work atmosphere, and want the flexibility of working from the office or remotely from sunny Mallorca, this role is tailored for you.

In this position, you will be the welcoming voice of our company and handle vital communication steps for our team.

Your core responsibilities include:

• Friendly initial contact: You conduct pleasant, professional telephone conversations with interested prospects.
• Appointment scheduling: You organize smooth scheduling and set up fitting online presentations for the team.
• Contact management: You ensure consistent documentation and support a reliable workflow.

We prioritize attitude and enthusiasm over a flawless résumé.

What you bring to the role:

• Strong communication skills: You speak fluent German and have a natural talent for respectful, appreciative communication.
• Growth mindset: You bring motivation, enthusiasm, and a genuine eagerness to learn new things.
• Organized approach: You work in a structured manner, and having initial experience with CRM tools is an advantage.

We provide an environment where you can work comfortably and develop your strengths.

What we offer you:

• Complete database: A well-maintained company database is readily available to support your daily workflow from day one.
• Total flexibility: Enjoy the freedom of working remotely from home (including Mallorca) or on-site at the office.
• Fair compensation: A reliable fixed base salary paired with an attractive performance-based bonus.
• Solid support: Thorough onboarding and ongoing guidance from your very first day.

Are you ready to take the next step in your career with us in Mallorca or from your home office? We look forward to receiving your application.