Commercial Assistant in Customer Support

Confidential employer; Palma; Híbrido; EUR 24.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work option

Performance bonus

Office option in Mallorca

Descripción de la vacante

Confidential employer in Mallorca seeks a personable back-office administrator and customer care specialist. You will be the first point of contact for prospects, handle scheduling, and support the consulting team with smooth coordination.

We value fluent German and excellent communication; you can work remotely from Mallorca or join the office. A fixed base salary plus attractive performance component and thorough onboarding are offered.

Formación

• Excellent German-language communication and empathetic dialogue.
• Structured, detail-oriented work style with ability to work independently.
• Familiarity with CRM systems is a plus.

Responsabilidades

• Be the first point of contact for prospects and clients.
• Coordinate appointments and online presentations for the consulting team.
• Support daily administrative workflows and scheduling to ensure smooth operations.

Conocimientos

Fluent German

Communication skills

CRM experience

Herramientas

CRM software

Descripción del empleo

Are you looking for an engaging professional challenge in back-office administration and customer care? Our growing team is looking for a dedicated and communicative colleague to strengthen our internal operations and client support. If you enjoy connecting with people, value an appreciative team atmosphere, and want the flexibility to work from home in Mallorca or directly in the office, this role is made for you.

In this position, you will be the first point of contact for interested prospects and ensure smooth internal coordination. Your core tasks include:

• Friendly initial contact: You serve as the pleasant, reliable voice on the phone and conduct authentic, positive conversations with potential clients.
• Appointment coordination: You manage calendars effectively and arrange well-structured online presentations for the consulting team.
• Organization: You support daily administrative workflows and ensure that scheduling runs seamlessly.

What you bring to the team:

• Outstanding communication skills: You speak fluent German and possess a natural talent for respectful, empathetic dialogue.
• Personality over credentials: Your enthusiasm, positive attitude, and eagerness to learn are far more important to us than a standard resume.
• Structured work style: You work independently, keep track of details, and ideally bring some initial experience with CRM systems.

What you can expect from us:

• High-quality company data: You have direct access to a well-maintained, up-to-date corporate database.
• Complete working flexibility: Enjoy the freedom of remote home office work, ideally based in Mallorca, or work on site in the office.
• Fair compensation model: You benefit from a dependable fixed base salary combined with an attractive performance component.
• Strong support system: From day one, you receive thorough onboarding, personal mentoring, and continuous support.