Customer Application Engineer

Lantek; O Chazo; Híbrido; EUR 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Permanent contract

Hybrid work model

Flexible working hours

Leading company in its sector

Dynamic team

Descripción de la vacante

Lantek is hiring a Customer Application Engineer to support clients, diagnose software issues, and assist with installations in regions where Lantek lacks a local presence.

The role requires a technical background, ERP experience, and strong SQL/Windows knowledge, with English proficiency and Spanish as a native language. The position offers a permanent contract and hybrid work options.

Formación

• Technical background in computer engineering or related field.
• Experience in ERP software projects is required.
• Strong English; Spanish native is expected; German/French are a plus.
• Knowledge of SQL Server and Windows/IIS environments is desirable.

Responsabilidades

• Consult, install, configure, and support Lantek software and related components.
• Support and implement customer projects in Lantek software.
• Define solutions with customers based on their requirements.
• Train customers and employees on Lantek systems (on-site and online).

Conocimientos

Technical background

ERP project experience

Advanced English

Spanish language

Educación

Engineering degree in Computer Engineering

Herramientas

SQL Server

Windows

IIS

Lantek systems

Descripción del empleo

ABOUT US

For the Bilbao office (Iberdrola Tower) and/or the Vitoria office (Álava Technology Park). Candidates must be based in the Basque Country or nearby

ABOUT THE ROLE

As part of the Operations team, this role will provide support to our customers, particularlly those situated in regions where we does not have an established physical presence.

The Customer Application Engineer will diagnose and troubleshoot any software-related problems, help our customers install applications and programs, assist them with computer issues and explain technical details.

Duties & Responsibilities

The main duties are:

• Consult, specify, install, configure, and provide support on issues related to: Lantek systems software suite, database server and CAD/CAM integration.
• Support and implement customer projects in Lantek software.
• Define solutions in exchange with customers.
• Create specifications according to the customer's requirements.
• Train customers and employees in Lantek systems (on-site and online).

WHAT DO WE NEED FROM YOU?

To fill this position, we're looking for a profile with:

• Technical background, preferably Computer Engineering .
• Experience in technical projects involving ERP software.
• Knowledge of Microsoft environment (Windows, IIS, SQL).
• Knowledge of Lantek systems would be desirable.
• Knowledge of manufacturing processes in the Sheet Metal industry would be desirable.
• Knowledge of databases: databases management, SQL Server.
• Native Spanish speaker.
• Advanced level of English. Knowledge of German, French, or other languages will be a plus.

WHAT DO WE OFFER?

• Permanent contract.
• Hybrid work model.
• Flexible working hours.
• The opportunity to work in a leading company in its sector, committed to constant innovation.
• Be part of a dynamic and highly qualified team.

? If you want to be part of the future of smart industry, this is your opportunity! At Lantek, we’re waiting for you.

Disclaimer

The data controller of your personal data is Lantek Sheet Metal Solutions, S.L.U with tax identification number B-01395698. Your personal data will be collected and processed according to all applicable regulations and specifically to GDPR 2016/679 and Organic Law 3/2018 of the 5th of December. Your personal data will be collected for the purpose of evaluating your application for the selection process and will be kept for the terms established by law. We remind you that you can exercise your rights of access, rectification, deletion, limitation of processing and portability by writing to . We also inform you that your data will not be subject to automated individual decisions or transfers to countries outside the EEA. For more information you can consult our privacy policy at es/aviso-legal