CRM manager

Stanley Black & Decker, Inc.; Barcelona; On-site; EUR 70,000 - 100,000; Full time

Job summary

Stanley Black & Decker, Inc. ищет руководителя Data Operations и Business Intelligence в Barcelone. Вы будете вести команду, отвечать за Salesforce CRM, Power BI и смежные системы, обеспечивая качество данных и эффективную аналитику для продаж и маркетинга.

Требуется опыт руководства, глубокие знания BI и умение работать с несколькими системами. Свободное владение испанским и английским языками обязательно; португальский будет плюсом.

Qualifications

• 5+ лет опыта на аналогичной управленческой должности в области data operations, BI, коммерческих систем или бизнес-поддержки.
• Глубокие знания Salesforce CRM и Power BI.
• Понимание управления данными, сред коммуникационные и информационные системы.
• Опыт руководства командой и координации кросс-функционального взаимодействия.
• Свободное владение испанским и английским языками; португальский будет плюсом.

Responsibilities

• Р dirigить и развивать отдел Data Operations и Business Intelligence.
• Контролировать управление, оптимизацию и развитие ключевых бизнес-платформ: Salesforce CRM, Power BI, SBD 360 и др.
• Обеспечивать качество данных, управление данными и пригодность для принятия решений.
• Перевод бизнес-потребностей в эффективные решения по данным и отчетности.
• Взаимодействовать с коммерческими и маркетинговыми командами, выравнивая данные под приоритеты.

Skills

Salesforce CRM

Power BI

Data operations

Team leadership

Stakeholder management

BI reporting

Data governance

Tools

SBD 360

Job description

Описание:

Come build something that matters. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World. Sound like you? Join our top-notch team of approximately 48,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT, BLACK+DECKER, CRAFTSMAN, STANLEY, CUB CADET, and HUSTLER.

Задачи:

Lead and develop the Data Operations and Business Intelligence function within the organization. Oversee the management, optimization, and continuous improvement of key business platforms, including Salesforce CRM, Power BI, SBD 360, product data systems, Nexmart, Home Index, Innoscape, Leroy Merlin platforms, and external market data sources. Ensure high standards of data quality, consistency, governance, and usability across commercial and business information systems. Drive the development, maintenance, and enhancement of Power BI reports, dashboards, and business performance analysis tools. Translate business needs into effective data, reporting, and system solutions that support sales, marketing, and management decision-making. Act as a key partner to commercial and marketing teams, ensuring systems and data structures are aligned with business priorities. Identify opportunities to improve processes, reporting capabilities, and the overall use of business data across the company. Lead, coach, and develop the team within the department, fostering a business-oriented, collaborative, and service-driven mindset. Coordinate with internal stakeholders and external partners to ensure the effective use and evolution of relevant systems and data sources. Strengthen data visibility and business insight capabilities to support better and faster decision-making across the organization.

Требования:

5+ years proven experience in a similar managerial role within data operations, business intelligence, commercial systems, or business support functions. Strong knowledge of Salesforce CRM and Power BI. Solid understanding of data management, reporting environments, and business information systems. Experience leading teams and coordinating cross-functional collaboration. Strong business acumen, with a clear commercial and marketing orientation. Ability to convert business needs into practical, value-added system and reporting solutions. Excellent communication and stakeholder management skills. A hands-on, proactive, and solution-oriented approach. Comfort working in a dynamic environment with multiple systems, priorities, and business interfaces. Fluency in Spanish and English. Будет плюсом: Portuguese is desirable

Условия:

You’ll receive a competitive salary and a great benefits plan, including: Discounts on Stanley Black & Decker tools and other partner programs. And More: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths. Have access to a wealth of learning resources, including our digital learning portal. Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences. Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.