Business analyst in CRM transformation

Capgemini; Barcelona; Hybrid; EUR 50,000 - 75,000; Full time

Job summary

Capgemini в Испании, Барселона, ищет старшего бизнес-аналитика с опытом проектов по трансформации CRM на базе Microsoft Dynamics 365. В должности вы будете руководить функциональным анализом, сбором требований и поддержкой бизнес-тестирования.

Требуются навыки Agile, определение требований, подготовка user stories и критериев приемки, работа с backlog и взаимодействие между бизнесом и технологическими командами. Гибридная работа, обучение и развитие.

Qualifications

• 5+ лет опыта бизнес-аналитиком.

Responsibilities

• Анализ функциональных требований.
• Проведение воркшопов с бизнесом и технологией.
• Подготовка пользовательских историй и критериев приемки.
• Определение бизнес-процессов и функциональных моделей.
• Поддержка функционального дизайна решения.
• Участие во функциональном тестировании и UAT.
• Управление функциональным бэклогом.
• Координация между функциональными и техническими командами.

Skills

Business Analysis

Agile methodologies

UAT & test management

Stakeholder workshops

Tools

Microsoft Dynamics 365

Power Platform

Power BI

Job description

Описание:

A Senior Business Analyst profile is required, with experience in Microsoft Dynamics 365-based CRM transformation projects, to lead functional analysis activities, requirements definition, user story refinement and support for the business testing process.

Задачи:

• Analysis of functional requirements.
• Facilitation of workshops with business and technology.
• Preparation of user stories and acceptance criteria.
• Definition of business processes and functional models.
• Support for the functional design of the solution.
• Participation in functional testing and UAT.
• Management of the functional backlog.
• Coordination between functional and technical teams.

Требования:

• 5+ years of experience as a Business Analyst.
• 3+ years in Microsoft Dynamics 365 projects.
• Experience defining functional requirements.
• Experience with Agile methodologies.
• Experience preparing functional documentation.
• Experience with UAT and test management.
• Будет плюсом: Experience with Dynamics 365 Sales;
• Knowledge of Power Platform;
• Knowledge of Power BI;
• Experience in complex corporate environments.

Условия:

• We value all applications and offer in-person and online training, as well as certifications.
• Even if you do not meet 100% of the requirements, we would like to hear from you!
• You will work in an environment where trust and autonomy are valued.
• Virtual campuses: training in GenAI, Cloud, Data, Sustainability....
• A comprehensive catalogue of Development and Work-Life Balance measures, including, for example: Flexible Compensation Plan (childcare vouchers, health insurance, restaurant card or meal subsidy, transport, training…).
• Hybrid and flexible remote-working model.
• 24 days of vacation + 2 personal days + 24 and 31 December + the option to buy up to 7 vacation days per year.
• FlexAbroad: the possibility of working remotely from another country for 45 days.
• Ongoing training.
• Access to comprehensive training paths in our Virtual Campuses (GenAI, Cloud, Data...) with certification opportunities.
• You will have free access to platforms such as: Udemy, Pluralsight, Harvard Manager Mentor, Education First for languages…
• Wellbeing HUB - Includes policies and initiatives for physical and mental health.
• Participation in volunteering and social action initiatives with our Sustainability, Inclusion and Equality groups.
• Active participation: you can attend talks, masterclasses, demos and challenges such as Tech4PositiveFutures or Innovation 4 All.
• Volunteering: you can take part in initiatives promoted by the group's Foundation in sustainability, diversity and digital inclusion.