CRM intern

HOSPITALITY CONNECTION BARCELONA SL; Barcelona; Presencial; EUR 8400 - 11.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Office in Eixample, Barcelona

Discounts on travel packages

Young international team

Monthly remuneration of €750 gross

Descripción de la vacante

VeryChicVeryChic in Barcelona is seeking a CRM intern to support omnichannel campaigns, personalize messages, and drive engagement.

You will analyze campaign KPIs, participate in A/B tests, and collaborate with cross-functional teams to align CRM with business goals. This internship offers a fast-paced, international environment with hands-on experience in loyalty and customer engagement.

Formación

• Native French speaker. Proficiency in English is a plus!
• Master’s student in Digital Marketing, E-commerce, Data Analytics, Communication, or Business.
• Strong analytical capabilities with a high orientation toward data analysis, sales metrics, and KPI tracking.
• Rigorous, structured, and detail-oriented approach to problem-solving.
• High interest in CRM, marketing automation, and customer segmentation.
• Proactive, eager to learn, and enthusiastic about testing new marketing initiatives.
• Eligible to sign a 6-month internship agreement starting January 2027.
• Previous experience in tourism, travel, or hospitality industry is valuable.

Responsabilidades

• CRM Campaign Execution & Personalization: Set up, execute, and optimize omnichannel CRM campaigns (email, push app, web push).
• Work on customer segmentation and message personalization to maximize engagement.
• Assist in customer journey mapping and optimize lifecycle marketing touchpoints.
• Performance Analysis & Data Insight: Monitor and strictly analyze campaign KPIs, focusing on sales performance and marketing metrics to drive continuous improvement.
• Participate in A/B testing, post-campaign reporting, and data-driven recommendations.
• Conduct market benchmarks and competitive intelligence on CRM trends and automation best practices.
• Collaborate closely with cross-functional teams to align CRM execution with overall business goals.

Conocimientos

CRM

Data analysis

Marketing automation

Customer segmentation

Educación

Master’s student in Digital Marketing, E-commerce, Data Analytics, Communication, or Business

Herramientas

CRM platforms

Descripción del empleo

VeryChicVeryChic is a leading European travel platform specialized in exclusive luxury hotel and travel deals. Part of the Accor Group, we partner with over 8,000 hotels in 82 countries and serve millions of travelers worldwide.With an international and dynamic team, we offer students and young professionals the opportunity to grow their careers in a fast-paced, multicultural, and innovative environment.Are you passionate about digital marketing, data analysis, and customer engagement? Driven by an analytical mindset and eager to grow in a dynamic, young, and international environment?Join the VeryChic CRM team to support the rollout, execution, and optimization of high-impact omnichannel campaigns!

Your responsibilities

• CRM Campaign Execution & Personalization: Set up, execute, and optimize omnichannel CRM campaigns (email, push app, web push).
• Work on customer segmentation and message personalization to maximize engagement.
• Assist in customer journey mapping and optimize lifecycle marketing touchpoints.
• Performance Analysis & Data Insight: Monitor and strictly analyze campaign KPIs, focusing on sales performance and marketing metrics to drive continuous improvement.
• Participate in A/B testing, post-campaign reporting, and data-driven recommendations.
• Conduct market benchmarks and competitive intelligence on CRM trends and automation best practices.
• Collaborate closely with cross-functional teams to align CRM execution with overall business goals.

Requisitos

Your profile

• Native French speaker. Proficiency in English is a plus!
• Master’s student in Digital Marketing, E-commerce, Data Analytics, Communication, or Business.
• Strong analytical capabilities with a high orientation toward data analysis, sales metrics, and KPI tracking.
• Rigorous, structured, and detail-oriented approach to problem-solving.
• High interest in CRM, marketing automation, and customer segmentation.
• Proactive, eager to learn, and enthusiastic about testing new marketing initiatives.
• Eligible to sign a 6-month internship agreement starting January 2027.
• Previous experience in tourism, travel, or hospitality industry is valuable.

Se Ofrece

What VeryChic offers you

• A modern, bright open-plan office ideally located in the Eixample district of Barcelona.
• Office amenities, including free coffee & tea, refrigerators, microwaves, and a comfortable lunch area.
• Exclusive discounts on our travel packages for you and your family.
• A young, dynamic, international, and supportive team.
• Monthly remuneration of €750 gross/month.

Ready to turn customer insights into unforgettable travel experiences?