CRM Campaign Architect | Remote & Global Training

Publicis Groupe; Madrid; On-site; EUR 40,000 - 65,000; Full time

Job summary

Publicis Groupe, a leading global communications group, is seeking a CRM Consultant to design and optimize CRM solutions and turn data into actionable insights. You’ll help streamline customer journeys and support teams in strengthening relationships to boost business performance.

In this role you will manage end-to-end CRM campaigns, coordinate cross-functional teams, and deliver reports. The ideal candidate has 3+ years of CRM experience, an English C1 proficiency, and advanced Excel skills to

Qualifications

• Degree in Marketing, Business Administration, or a related field.
• Minimum 3 years hands-on CRM experience managing end-to-end campaigns.
• English proficiency at C1 level (spoken and written).
• Advanced Excel skills with strong attention to detail.

Responsibilities

• Manage and optimize end-to-end CRM campaigns.
• Coordinate teams and processes to ensure smooth campaign delivery.
• Analyze historical data to extract meaningful insights.
• Define CRM strategies, forecast results, and plan upcoming campaigns.
• Deliver monthly performance reports and key metrics.
• Support brand teams with data-driven recommendations.
• Create clear, effective reports and dashboards.

Skills

CRM campaigns management

Advanced Excel

English proficiency (C1)

Analytical thinking

Cross-functional collaboration

Education

Degree in Marketing, Business Administration, or related field

Tools

Adobe Campaign

Salesforce

Dynamics

HubSpot

Braze

Job description

Publicis Groupe, a leading global communications group, is seeking a CRM Consultant to design and optimize CRM solutions and turn data into actionable insights. You’ll help streamline customer journeys and support teams in strengthening relationships to boost business performance.

In this role you will manage end-to-end CRM campaigns, coordinate cross-functional teams, and deliver reports. The ideal candidate has 3+ years of CRM experience, an English C1 proficiency, and advanced Excel skills to