Club Recepcionist

Soho House & Co.; Barcelona; Presencial; EUR 25.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Team meal on shift

Soho Friends Membership

50% Team discount on Food & Drink

Team Room Rates; Any Bedroom, Any Club

Birthday Day Off

Discount on Cowshed products and Soho 

Training and development programs

Benefits platform with discounts

Descripción de la vacante

Soho House Barcelona is seeking an energetic Club Receptionist to be the welcoming face of the Barcelona Pool House. You will greet members and guests with warmth, handle reservations, inquiries, and guest arrivals, and help create memorable experiences across our outlets.

The ideal candidate will have excellent communication and interpersonal skills, previous reception or guest relations experience, and a genuine passion for hospitality, lifestyle, and service excellence.

Formación

• Previous reception/front office/guest relations experience preferred.
• Excellent communication and interpersonal skills.
• Passion for hospitality, lifestyle, and guest experience.
• Energetic, personable, service-driven.

Responsabilidades

• Welcome members, guests, and visitors with warmth and professionalism.
• Manage reservations, inquiries, guest arrivals, and member requests across multiple outlets.
• Handle incoming calls and ensure inquiries are directed efficiently.
• Support members with bookings, recommendations, and personalized service.
• Coordinate guest lists and assist with events, screenings, and rooftop activations.
• Take In-Room Dining orders and maintain knowledge of menus and House offerings.
• Collaborate with operations to ensure seamless member experiences.

Conocimientos

Hospitality passion

Communication skills

Guest relations

Descripción del empleo

Located on AvenidaTibidabo, our third Casa in the city will includea state-of-the-artgym, a full-service spa and hair salon, an 18 m² outdoor pool, a café, and two floors of club space.

The Role...
We are looking for an energetic, personable, and service-driven Club Receptionist to become the welcoming face of Barcelona Pool House. As the first point of contact for our members and guests, you will play a key role in creating memorable experiences and ensuring every interaction reflects the warmth, personality, and service standards of the House.

This is an exciting opportunity for someone who thrives in a fast-paced hospitality environment, enjoys building relationships, and takes pride in delivering exceptional guest experiences.

Main Duties...

Welcome members, guests, and visitors with confidence, warmth, and professionalism.

Manage reservations, enquiries, guest arrivals, and member requests across multiple House outlets.

Handle incoming calls and ensure enquiries are directed efficiently.

Support members with bookings, recommendations, and personalized service.

Coordinate guest lists andassistwith events, screenings, and rooftop activations.

Take In-Room Dining orders andmaintainknowledge of menus, events, and House offerings.

Act as a brand ambassador, creating positive first and lasting impressions.

Collaborate closely with operational teams to ensure seamless member experiences.

What We are looking for...
Passionforhospitality,lifestyle, andguestexperience.

Excellentcommunicationand interpersonalskills.

Previousexperienceinreception,frontoffice,guestrelations,membership,orhospitalityispreferred.

Ifyouenjoyconnectingwithpeople,creatingmemorableexperiences, andbeingattheheartofavibrantmembers'community,we'dlovetohearfromyou.

Benefits...

• Team meal whilst on shift prepared by our chefs
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Team Room Rates; Any Bedroom, Any House, $100 a night
• Birthday Day Off
• Discount on Cowshed products and Soho Home (up to 20%)
• Cookhouse & House Tonic: Our Cookhouse & TonicProgrammesofferuniquefoodanddrinktraining,eventsandopportunitiestoinspire andeducate.
• Continuous training to develop yourself personally and professionally
• Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more.

Soho House is a place for our diverse membership to connect, grow, have fun, and make an impact.

Soho House & Co. is a private members' club and lifestyle brand serving the creative industries with locations, restaurants, and workspaces across Europe and North America.

Hospitality Accommodation and Food Services

Post IPO Equity - Morse Ventures, MCR$100M

Jan 2026

Post IPO Equity - Third Point

Jan 2025

Private Equity - Simon Property Group$100M

Oct 2019

Footprint

Where they work

Strand, England WC2R 1EA, GB Shoreditch, London E1 6AW, GB Soho , London W1D 3SQ, GB Somerset, BA11 3RW, GB Chipping Norton, OX7 4JS, GB Chiswick, London W4 1PR, GB Portobello, London W11 2ED, GB Mayfair, London W1J 5PA, GB Strand, London WC2R 1EA, GB Hammersmith, London W12 7FR, GB Soho, London W1D 4EB, GB Istanbul, 34430, TR Barcelona, 08871, ES Rome, 00185, IT Tel Aviv Jaffa, IL Paris, 75009, FR Amsterdam, 1012, NL Mykonos, 846 00, GR Barcelona, La Rambla, 08002, ES Berlin, 10119, DE Miami, 33140, US Toronto, M5H 0A4, CA Los Angeles , 90069, US New York, 11201, US Texas, 78704, US Canouan, VC New York, Manhattan, 10014, US Los Angles, Malibu, 90265, US Chicago, 60607, US Los Angeles, 90021, US New York, Lower East Side, 10002, US Los Angeles, , West Hollywood 90021, US Tennessee, 37203, US Mumbai, IN Hong Kong, HK