Botones - Soho House Barcelona

Sohohouseco; Barcelona; Presencial; EUR 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Team meal on shift

Soho Friends Membership

50% Team discount on Food & Drink

Team Room Rates; Any Bedroom, AnyHouse

Birthday Day Off

Discount on Cowshed products

Cookhouse & House Tonic training

Continuous training and discounts on 3

Benefits platform with discounts

Descripción de la vacante

Soho House & Co. Barcelona is seeking a Bellman to deliver excellent service and create memorable experiences for our members and guests.

You will be the first warm welcome, ensuring a “home away from home” feeling, while collaborating with a close-knit team to uphold our standards of discretion and flawless service.

Formación

• Experience in a busy high-profile venue.
• Fluent in English and Spanish.
• Reliable, friendly team player.
• Able to follow written and verbal instructions.

Responsabilidades

• Deliver excellent service to create memorable experiences for members and guests.
• Welcome members and guests with warmth to deliver a "home away from home" feeling.
• Work with the team to go the extra mile, showing collaboration, kindness and passion in everything we do.

Conocimientos

Hospitality passion

Attention to detail

Customer service

English fluency

Spanish fluency

Organized

Feedback handling

Multitasking

Instruction following

Descripción del empleo

The place...

Located in the Gothic Quarter, opposite Port Vell, the House has a private Club for our Members. The Health Club offers innovative options for taking care of our bodies and minds. We also have 56 rooms, a private cinema room, and our signature Cecconi's restaurant.

Soho House & Co. - Barcelona

Job purpouse

As a Bellman at Soho House, your role is to deliver excellent service to create memorable experiences for our members and guests.

Your main focus is to deliver a magical first impression, welcoming members and guests with warmth to deliver that 'home away from home' feeling.

As a team we work to go the extra mile, keeping things simple and showing collaboration, kindness and passion in everything we do

Requirements

A successful Bellman for Soho House will ideally have up to 1 years' experience in a busy high-profile venue and a natural flair for first class service. You'll be reliable, friendly and happy to be a key part of the team that strives for success.

• Passion for hospitality
• Strong attention to details
• Excellent customer service
• Fluent in English and Spanish
• Organised and reliable
• Ability to handle feedback to achieve member satisfaction
• Ability to multitask and work in a fast-paced environment
• Ability to understand and follow written and verbal instructions

What we are offering?

• Team meal whilst on shift prepared by our chefs
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Team Room Rates; Any Bedroom, Any House, $100 a night
• Birthday Day Off
• Discount on Cowshed products and Soho Home (up to 20%)
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more.