Botones - Soho House Barcelona

Soho House & Co; Barcelona; On-site; EUR 21,000 - 28,000; Full time

Benefits offered by this job

Team meal on shift

Soho Friends Membership

50% team discount on Food & Drink

Team Room Rates

Birthday Day Off

Discount on Cowshed products and Soho 

Cookhouse & House Tonic training

Exclusive discounts on shopping, gym,

Job summary

Soho House & Co in Barcelona is seeking a Bellman to deliver exceptional hospitality to our members and guests. Your role centers on creating a magical first impression while welcoming everyone with warmth to foster a comfortable, home-like atmosphere.

You will join a team that values collaboration, kindness and passion, with responsibilities including assisting guests, handling inquiries, and supporting a high-profile venue environment.

Qualifications

• Up to 1 year experience in a busy high-profile venue.
• Reliable, friendly and a key part of a collaborative team.
• Willingness to learn and provide first-class service.

Responsibilities

• Deliver excellent service to create memorable experiences for members and guests.
• Create a welcoming, warm first impression and a home-away-from-home atmosphere.

Skills

Hospitality

Customer service

Attention to detail

Bilingual English/Spanish

Job description

The place… Located in the Gothic Quarter, opposite Port Vell, the House has a private Club for our Members. The Health Club offers innovative options for taking care of our bodies and minds. We also have 56 rooms, a private cinema room, and our signature Cecconi's restaurant.

The place… Located in the Gothic Quarter, opposite Port Vell, the House has a private Club for our Members. The Health Club offers innovative options for taking care of our bodies and minds. We also have 56 rooms, a private cinema room, and our signature Cecconi's restaurant.
Soho House & Co. – Barcelona

Job purpouse

As a Bellman at Soho House, your role is to deliver excellent service to create memorable experiences for our members and guests.

Your main focus is to deliver a magical first impression, welcoming members and guests with warmth to deliver that ‘home away from home’ feeling.

As a team we work to go the extra mile, keeping things simple and showing collaboration, kindness and passion in everything we do

Requirements

A successful Bellman for Soho House will ideally have up to 1 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.

• Passion for hospitality
• Strong attention to details
• Excellent customer service
• Fluent in English and Spanish
• Organised and reliable
• Ability to handle feedback to achieve member satisfaction
• Ability to multitask and work in a fast-paced environment
• Ability to understand and follow written and verbal instructions

What we are offering?

• Team meal whilst on shift prepared by our chefs
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Team Room Rates; Any Bedroom, Any House, $100 a night
• Birthday Day Off
• Discount on Cowshed products and Soho Home (up to 20%)
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more.