Cloud Security Solutions Consultant — Customer Success

Akamai Technologies, Inc.; Pol; Híbrido; EUR 55.000 - 85.000; Jornada completa

Descripción de la vacante

Akamai Technologies, Inc. is seeking a Security Consultant to join our Professional Services team. You will be the primary security services contact ensuring successful integration and consultancy across the entire customer lifecycle on our platform.

You will collaborate with cross-functional teams to evaluate customer architecture, address technical challenges, and translate requirements into practical security solutions, while communicating value to both technical and business audiences.

Formación

• Knowledge of security technology concepts and event management.
• Understanding of networks (HTTP, TLS, TCP/IP, DNS).
• Familiar with DevOps or SecOps in web development or security.
• Strong communication and ability to build trust with customers.
• Experience in a customer-facing role within IT.

Responsabilidades

• Ensure customer success by understanding requirements and helping them build a long-term strategy based on best practices.
• Collaborate with cross-functional teams to evaluate customer architecture, address technical challenges and maximize benefits from Akamai solutions.
• Participate in training and projects contributing to best practices, maximizing efficiency, and improving methodology and service quality.
• Demonstrate Akamai's value, ensuring customer engagement and communicating effectively with both technical and business audiences.

Conocimientos

Security concepts

Network protocols

DevOps/SecOps

Customer-facing

Communication skills

Descripción del empleo

Akamai Technologies, Inc. is seeking a Security Consultant to join our Professional Services team. You will be the primary security services contact ensuring successful integration and consultancy across the entire customer lifecycle on our platform.

You will collaborate with cross-functional teams to evaluate customer architecture, address technical challenges, and translate requirements into practical security solutions, while communicating value to both technical and business audiences.