Clinical Operations & Revenue Optimization Lead

The START Center for Cancer Research; Madrid; Presencial; EUR 60.000 - 90.000; Jornada completa

Descripción de la vacante

START Center for Cancer Research in Madrid seeks a Clinical Business Operations Manager to bridge Clinical Operations and Finance, ensuring accurate data, billing, and revenue capture for oncology trials. You will oversee data integrity across CTMS, support billing disputes, and collaborate across multi-disciplinary teams to optimize processes.

The ideal candidate brings 3+ years in clinical research operations or healthcare revenue cycle, with OnCore CTMS experience and a strong focus on

Formación

• Bachelor's degree in business, healthcare administration, finance, or a related field.
• 3+ years of experience in Clinical Research Operations, Clinical Research Finance, Healthcare Revenue Cycle, or related areas.
• Experience with CTMS systems, preferably OnCore.
• Proven ability to reconcile data across multiple systems and resolve discrepancies.
• Experience in a regulated healthcare or clinical research environment.

Responsabilidades

• Ensure the accuracy, integrity, and reconciliation of clinical research data across CTMS and related systems.
• Serve as the primary resource for sponsor and CRO billing inquiries, invoice disputes, and revenue-related investigations.
• Collaborate with Clinical Operations, Research Nursing, Pharmacy, Regulatory, Finance, and Revenue Cycle teams to support accurate documentation, billing, and revenue capture.
• Investigate and resolve operational, clinical, and financial discrepancies to minimize revenue leakage and ensure compliance.
• Monitor study-level invoicing, payments, aging accounts, and revenue performance, identifying risks and escalation needs.
• Develop and track key performance indicators (KPIs) related to data quality, billing accuracy, and operational effectiveness.
• Lead reconciliation, audit, and process improvement initiatives to enhance data quality, operational efficiency, and financial performance.
• Provide operational insights and reporting to support decision-making, forecasting, and continuous improvement efforts.
• Act as a liaison between internal stakeholders, sponsors, and CROs to ensure alignment, issue resolution, and successful study execution.

Conocimientos

Data reconciliation

CTMS OnCore

Financial operations

Stakeholder management

Regulatory compliance

Educación

Bachelor's degree in Business Administration, Healthcare Administration, Finance

Herramientas

OnCore CTMS

ERP/Financial systems

Descripción del empleo

START Center for Cancer Research in Madrid seeks a Clinical Business Operations Manager to bridge Clinical Operations and Finance, ensuring accurate data, billing, and revenue capture for oncology trials. You will oversee data integrity across CTMS, support billing disputes, and collaborate across multi-disciplinary teams to optimize processes.

The ideal candidate brings 3+ years in clinical research operations or healthcare revenue cycle, with OnCore CTMS experience and a strong focus on