Clinical Business Operations Manager

Jobtailor; Barcelona; Presencial; EUR 50.000 - 75.000; Jornada completa

Descripción de la vacante

Jobtailor is seeking an experienced Clinical Data & Revenue Specialist to ensure data integrity across CTMS and related systems. You will handle sponsor and CRO billing inquiries, invoice disputes, and revenue investigations while collaborating with Clinical Operations, Finance, and Regulatory teams.

The role emphasizes data quality, KPI development, and process improvements to minimize revenue leakage and support study execution.

Formación

• Bachelor’s degree required in a related field.
• 3+ years of experience in Clinical Research Operations, Clinical Research Finance, Healthcare Revenue Cycle, or related areas.
• Experience with Clinical Trial Management Systems (CTMS), preferably OnCore.
• Proven ability to reconcile data across multiple systems and resolve operational discrepancies.
• Experience in regulated healthcare or clinical research environments.

Responsabilidades

• Ensure accuracy, integrity, and reconciliation of clinical research data across CTMS and related systems.
• Serve as the primary resource for sponsor and CRO billing inquiries, invoice disputes, and revenue-related investigations.
• Collaborate across Clinical Operations, Research Nursing, Pharmacy, Regulatory, Finance, and Revenue Cycle teams to support billing and revenue capture.
• Investigate and resolve operational, clinical, and financial discrepancies to minimize revenue leakage and ensure compliance.
• Monitor study-level invoicing, payments, aging, and revenue performance; identify risks and escalation needs.
• Develop and track KPIs related to data quality, billing accuracy, and operational effectiveness.

Conocimientos

Data reconciliation

Analytical skills

Stakeholder management

Attention to detail

Problem-solving

Communication skills

Project management

Regulatory compliance

Educación

Bachelor’s degree in Business Administration, Healthcare Administration, Finance, Health Sciences, or a related field

Herramientas

OnCore

CTMS

Descripción del empleo

• Ensure the accuracy, integrity, and reconciliation of clinical research data across CTMS and related systems
• Serve as the primary resource for sponsor and CRO billing inquiries, invoice disputes, and revenue-related investigations
• Collaborate with Clinical Operations, Research Nursing, Pharmacy, Regulatory, Finance, and Revenue Cycle teams to support accurate documentation, billing, and revenue capture
• Investigate and resolve operational, clinical, and financial discrepancies to minimize revenue leakage and ensure compliance
• Monitor study-level invoicing, payments, aging accounts, and revenue performance, identifying risks and escalation needs
• Develop and track key performance indicators (KPIs) related to data quality, billing accuracy, and operational effectiveness
• Lead reconciliation, audit, and process improvement initiatives to enhance data quality, operational efficiency, and financial performance
• Provide operational insights and reporting to support decision-making, forecasting, and continuous improvement efforts
• Act as a liaison between internal stakeholders, sponsors, and CROs to ensure alignment, issue resolution, and successful study execution

Requirements

• Bachelor’s degree in Business Administration, Healthcare Administration, Finance, Health Sciences, or a related field


• 3+ years of experience in Clinical Research Operations, Clinical Research Finance, Healthcare Revenue Cycle, Healthcare Operations, or related areas


• Experience working with Clinical Trial Management Systems (CTMS), preferably OnCore


• Proven ability to reconcile data across multiple systems and resolve operational discrepancies


• Experience working in a regulated healthcare or clinical research environment


• Preferred: Experience in Phase I Oncology Clinical Research


• Preferred: Knowledge of sponsor billing, clinical trial revenue processes, and study financial workflows


• Preferred: Experience partnering with sponsors, CROs, and finance teams


• Professional certifications such as CCRP, CRA, ACRP, or equivalent clinical research credentials are preferred


• Strong analytical, problem-solving, and root-cause analysis skills


• High attention to detail with a commitment to data accuracy and integrity


• Excellent communication and stakeholder management skills


• Ability to collaborate across clinical, operational, financial, and external partner teams


• Strong organizational, project management, and prioritization abilities


• Continuous improvement mindset with experience using KPIs to drive performance


• Understanding of compliance, risk management, and regulatory requirements

Core Competencies

Demonstrates expertise in Clinical Research Operations and Finance, with a strong focus on data reconciliation, compliance, and revenue cycle management. Proven ability to collaborate effectively across multidisciplinary teams and utilize KPIs to enhance operational performance.

Highest-signal resume keywords

• Clinical Trial Management Systems (CTMS)


• Data Reconciliation


• Healthcare Revenue Cycle


• Clinical Research Operations


• KPI Development and Tracking

Hard Skills

• Data Integrity


• Billing Accuracy


• Operational Efficiency


• Financial Performance


• Root-Cause Analysis


• Regulatory Compliance


• Study Financial Workflows


• Invoice Dispute Resolution


• Revenue Capture


• Performance Monitoring

Soft Skills

• Analytical Skills


• Problem-Solving


• Attention to Detail


• Communication Skills


• Stakeholder Management

Certifications & Qualifications

• CCRP


• CRA


• ACRP

Industry Keywords

• Clinical Research


• Healthcare Operations


• Phase I Oncology Clinical Research


• Compliance


• Risk Management

Tools & Technologies

• OnCore


• CTMS