Oncology Clinical Operations & Revenue Lead

START Center for Cancer Research; Madrid; Presencial; EUR 52.000 - 76.000; Jornada completa

Descripción de la vacante

START Center for Cancer Research is seeking a Clinical Business Operations Manager in Madrid to bridge Clinical Operations and Finance. You will ensure accurate documentation, reconciliation, and revenue capture for oncology clinical trials while upholding data integrity and compliance.

The role requires experience in clinical research operations and healthcare revenue cycle, with a focus on data-driven improvements and cross-functional collaboration across sponsors, CROs, and internal teams.

Formación

• Bachelor's degree required in a related field; healthcare/clinical research focus preferred.
• 3+ years of experience in Clinical Research Operations, Clinical Research Finance, Healthcare Revenue Cycle, or related fields.
• Experience with CTMS systems, ideally OnCore; proven data reconciliation capabilities.

Responsabilidades

• Ensure accuracy, integrity, and reconciliation of clinical research data across CTMS and related systems.
• Serve as primary resource for sponsor and CRO billing inquiries, invoice disputes, and revenue investigations.
• Collaborate with Clinical Operations, Research Nursing, Pharmacy, Regulatory, Finance, and Revenue Cycle teams to support documentation, billing, and revenue capture.
• Investigate and resolve operational, clinical, and financial discrepancies to minimize revenue leakage and ensure compliance.
• Monitor invoicing, payments, aging, and revenue performance; identify risks and escalation needs.
• Develop and track KPIs related to data quality, billing accuracy, and operational effectiveness.
• Lead reconciliation, audit, and process improvement to enhance data quality and financial performance.
• Provide operational insights and reporting to support decision-making, forecasting, and continuous improvement.
• Act as liaison between internal stakeholders, sponsors, and CROs to ensure alignment and successful study execution.

Conocimientos

Analytical thinking

Problem solving

Stakeholder management

Data integrity

Educación

Bachelor's degree in Business Administration, Healthcare Administration, Finance, Health Sciences, or related field

Herramientas

CTMS OnCore

Descripción del empleo

START Center for Cancer Research is seeking a Clinical Business Operations Manager in Madrid to bridge Clinical Operations and Finance. You will ensure accurate documentation, reconciliation, and revenue capture for oncology clinical trials while upholding data integrity and compliance.

The role requires experience in clinical research operations and healthcare revenue cycle, with a focus on data-driven improvements and cross-functional collaboration across sponsors, CROs, and internal teams.