Clinical Data & Revenue Operations Manager

Jobtailor; Madrid; Presencial; EUR 55.000 - 75.000; Jornada completa

Descripción de la vacante

Jobtailor is seeking a skilled Clinical Research Operations Finance professional to reconcile data across CTMS and related systems, while serving as the main point of contact for sponsor billing inquiries and revenue investigations.

You will collaborate with Clinical Operations, Finance, and external partners to ensure accurate billing workflows, monitor invoicing and payments, and drive KPI-based improvements in data quality and revenue performance.

Formación

• Bachelor's degree in a related field.
• 3+ years of experience in Clinical Research Operations, Clinical Research Finance, Healthcare Revenue Cycle, Healthcare Operations, or related areas.
• Experience with Clinical Trial Management Systems (CTMS), OnCore preferred.
• Proven ability to reconcile data across multiple systems and resolve operational discrepancies.
• Experience in regulated healthcare or clinical research environment.
• Certifications such as CCRP, CRA, or ACRP are preferred.

Responsabilidades

• Ensure accuracy, integrity, and reconciliation of clinical research data across CTMS and related systems.
• Serve as primary resource for sponsor and CRO billing inquiries, invoice disputes, and revenue-related investigations.
• Collaborate with Clinical Operations, Research Nursing, Pharmacy, Regulatory, Finance, and Revenue Cycle teams to support documentation, billing, and revenue capture.
• Investigate and resolve operational, clinical, and financial discrepancies to minimize revenue leakage and ensure compliance.
• Monitor study-level invoicing, payments, aging accounts, and revenue performance; identify risks and escalation needs.
• Develop and track KPIs related to data quality, billing accuracy, and operational effectiveness.
• Lead reconciliation, audit, and process improvement initiatives to enhance data quality and financial performance.
• Provide operational insights and reporting to support decision-making, forecasting, and continuous improvement efforts.
• Act as liaison between internal stakeholders, sponsors, and CROs for alignment and issue resolution.

Conocimientos

Data Integrity

Operational Discrepancy Resolution

KPI Development and Tracking

Financial Performance Monitoring

Analytical Skills

Problem-Solving

Attention to Detail

Communication Skills

Organizational Skills

Educación

Bachelor’s degree in Business Administration, Healthcare Administration, Finance, Health Sciences, or related field

Herramientas

OnCore

CTMS

Descripción del empleo

Jobtailor is seeking a skilled Clinical Research Operations Finance professional to reconcile data across CTMS and related systems, while serving as the main point of contact for sponsor billing inquiries and revenue investigations.

You will collaborate with Clinical Operations, Finance, and external partners to ensure accurate billing workflows, monitor invoicing and payments, and drive KPI-based improvements in data quality and revenue performance.