Client Manager

Worldpanel; Madrid; Presencial; EUR 34.000 - 43.000; Jornada completa

Descripción de la vacante

Worldpanel by Numerator in Madrid is seeking a Client Manager to own and develop client partnerships, deliver high-quality shopper insights, and ensure services drive measurable business impact and client satisfaction.

You will be the primary contact for a portfolio of clients, expand networks, work with the Consumer Insight Director on account plans, drive renewals, and coach junior team members.

Formación

• The Client Manager is responsible for owning and developing client partnerships, delivering high-quality shopper insights, and ensuring that services provided drive measurable business impact and client satisfaction.

Responsabilidades

• Be the key point of contact for a portfolio of clients, attending and maximising on-site days. Own all related client insight requests and project briefs, ensuring a high standard of written and presented content.
• Expand and build upon existing client networks through the connections, relationships and trust you bring to your clients
• Work with the Consumer Insight Director to create and drive forward account plans for your portfolio. Also work together to build renewal plans and proposals for your clients
• Spot opportunities to increase client access from both a Shopper and Consumer perspective, and work with experts from across the business to convert these and ensure client ROI
• Work closely with the junior team members to help coach them in their development, acting as a role model and feeding back when appropriate

Descripción del empleo

We’re reinventing the market research industry. Let’s reinvent it together.

At Numerator, we believe tomorrow’s success starts with today’s market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it.

At Worldpanel by Numerator, we believe tomorrow’s success starts with today’s market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behaviour and the influencers that drive it.

Role Purpose

The Client Manager is responsible for owning and developing client partnerships, delivering high-quality shopper insights, and ensuring that services provided drive measurable business impact and client satisfaction.

Reasonable Adjustments

Worldpanel by Numerator is committed to offering equal opportunities to all individuals, including during the recruitment process. If you require any reasonable adjustments or assistance, please advise us in advance of your interview so that we can make the necessary arrangements.

Key Outcomes

• Be the key point of contact for a portfolio of clients, attending and maximising on-site days. Own all related client insight requests and project briefs, ensuring a high standard of written and presented content
• Expand and build upon existing client networks through the connections, relationships and trust you bring to your clients
• Work with the Consumer Insight Director to create and drive forward account plans for your portfolio. Also work together to build renewal plans and proposals for your clients
• Spot opportunities to increase client access from both a Shopper and Consumer perspective, and work with experts from across the business to convert these and ensure client ROI
• Work closely with the junior team members to help coach them in their development, acting as a role model and feeding back when appropriate

What You'll Bring to Worldpanel by Numerator

The ideal candidate will possess the following qualities:

• Confidence in extracting and interpreting analysis, and inspiring clients through your insights
• A track record of achieving high levels of client satisfaction
• Ability to establish and nurture relationships with clients
• Be driven by the challenge of finding and converting commercial opportunities
• A passion for the Drinks sector
• Be ready to celebrate team success and a calendar of social activities

Based in Madrid, Spain

Salary Range: 34K-43K

Join us in this groundbreaking venture and be part of a team that shapes the future of market research.