Client Insights & Partnerships Lead — Shopper ROI

Worldpanel; Madrid; Presencial; EUR 34.000 - 43.000; Jornada completa

Descripción de la vacante

Worldpanel by Numerator in Madrid is seeking a Client Manager to own and develop client partnerships, deliver high-quality shopper insights, and ensure services drive measurable business impact and client satisfaction.

You will be the primary contact for a portfolio of clients, expand networks, work with the Consumer Insight Director on account plans, drive renewals, and coach junior team members.

Formación

• The Client Manager is responsible for owning and developing client partnerships, delivering high-quality shopper insights, and ensuring that services provided drive measurable business impact and client satisfaction.

Responsabilidades

• Be the key point of contact for a portfolio of clients, attending and maximising on-site days. Own all related client insight requests and project briefs, ensuring a high standard of written and presented content.
• Expand and build upon existing client networks through the connections, relationships and trust you bring to your clients
• Work with the Consumer Insight Director to create and drive forward account plans for your portfolio. Also work together to build renewal plans and proposals for your clients
• Spot opportunities to increase client access from both a Shopper and Consumer perspective, and work with experts from across the business to convert these and ensure client ROI
• Work closely with the junior team members to help coach them in their development, acting as a role model and feeding back when appropriate

Descripción del empleo

Worldpanel by Numerator in Madrid is seeking a Client Manager to own and develop client partnerships, deliver high-quality shopper insights, and ensure services drive measurable business impact and client satisfaction.

You will be the primary contact for a portfolio of clients, expand networks, work with the Consumer Insight Director on account plans, drive renewals, and coach junior team members.