Client Growth & Retention Manager - Trading

PU Prime; España; Presencial; EUR 35.000 - 55.000; Jornada completa

Descripción de la vacante

PU Prime is seeking a proactive Account Manager in Spain to drive client engagement and retention. You will manage both new and existing clients, reactivate dormant accounts, and maximize long-term client value and trading activity.

You will work with Sales, Marketing and internal teams to sustain growth, monitor client satisfaction, and meet retention KPIs in a fast-paced trading environment.

Formación

• Experience in Forex, CFDs, or financial services is an advantage.
• Strong understanding of financial markets and trading platforms.
• Excellent communication and relationship management skills.
• Analytical, results-oriented, and sales-driven mindset.
• Ability to thrive in a fast-paced and target-driven environment.

Responsabilidades

• Serve as the primary point of contact for existing clients
• Build and maintain strong client relationships to enhance loyalty and trading activity
• Analyze client behavior to identify opportunities to increase engagement, deposits, and trading volume
• Proactively re-engage inactive or dormant clients
• Keep clients informed about promotions, campaigns, and market updates
• Collaborate closely with Sales, Marketing, and internal stakeholders on retention strategies
• Monitor client satisfaction and resolve issues in a timely and professional manner
• Achieve KPIs related to client retention, reactivation, and trading activity growth

Conocimientos

Client relationship management

Sales-driven mindset

Analytical thinking

Excellent communication

Understanding of financial markets

Herramientas

Trading platforms

Descripción del empleo

PU Prime is seeking a proactive Account Manager in Spain to drive client engagement and retention. You will manage both new and existing clients, reactivate dormant accounts, and maximize long-term client value and trading activity.

You will work with Sales, Marketing and internal teams to sustain growth, monitor client satisfaction, and meet retention KPIs in a fast-paced trading environment.