Client Data & Insight Manager

Loewe; Madrid; On-site; EUR 60,000 - 90,000; Full time

Job summary

LOEWE in Madrid is seeking a Client Data & Insight Manager to translate client data into actionable business recommendations. You will work with global and regional teams to identify trends, deliver insights, and shape strategic decisions across markets.

You will analyse data from multiple sources, ensure data quality, and present dashboards and reports to senior management, supporting CRM, clienteling and commercial priorities. Fluency in English is required; Spanish is a strong plus.

Qualifications

• Degree in Business, Economics, CS, Engineering or Maths or related field.
• Significant experience in data analytics and client insights.
• Strong skills in client behaviour analysis, performance reporting and data viz.

Responsibilities

• Analyse client data from multiple sources to identify trends and opportunities.
• Deliver dashboards and regular reports to monitor performance across markets.
• Present insights to senior management and stakeholders to drive decisions.

Skills

Client analytics

Data analytics

SQL

Power BI

BigQuery

Stakeholder communication

Education

Bachelor's degree in Business, Economics, Computer Science, Engineering, Mathematics or related field

Master's degree or MBA is a plus

Tools

Power BI

BigQuery

SQL tooling

Job description

Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in afast moving and ambitious company.

Are you passionate about client behaviour, data and luxury fashion? Join LOEWE as a Client Data & Insight Manager and turn client data into insights that help shape business decisions across our global organisation. Working closely with global and regional teams, you will identify trends, uncover opportunities and translate data into clear recommendations that help us better understand our clients and strengthen business performance.

Your role will be:

• Analyse client data from different sources to identify trends, understand client behaviour and uncover business opportunities.
• Monitor client performance across markets, collections and client segments, delivering regular reports, dashboards and ad hoc analyses.
• Ensure the quality and reliability of client data, KPIs and reporting, helping teams make informed decisions with confidence.
• Turn complex analysis into clear, actionable recommendations that support commercial, CRM, clienteling and strategic priorities.
• Prepare and present insights to senior management and key stakeholders, adapting your message to different audiences.
• Partner with global and regional teams to understand business needs and provide relevant insights that support decision-making.
• Connect data with market trends, client expectations and local specificities to identify opportunities for business improvement.
• Contribute to a more data-driven culture by sharing best practices, improving reporting approaches and exploring new tools and methodologies.

What is important for the role:

• A degree in Business, Economics, Computer Science, Engineering, Mathematics or a related field. A Master's degree or MBA is a plus.
• Significant experience in data analytics, client insights, business intelligence or a similar role, ideally within luxury, fashion, retail or consumer-focused industries.
• Strong experience in client behaviour analysis, performance reporting and data visualisation.
• Solid SQL skills and experience with data visualisation tools such as Power BI. Knowledge of BigQuery is a plus.
• Strong analytical skills and attention to detail, with the ability to work confidently with large datasets and translate findings into business recommendations.
• Excellent communication and presentation skills, with the ability to make complex information clear and relevant to different audiences.
• A collaborative and proactive mindset, with the ability to work autonomously, manage priorities and build relationships with stakeholders across regions and functions.
• A genuine interest in luxury, fashion, client behaviour and cultural differences across markets.
• Fluent English is required; Spanish is a strong plus.

About us:

Founded in Spain in 1846, LOEWE is the second-oldest luxury fashion house in the world. Since 2025, the House is under the creative direction of Jack McCollough and Lazaro Hernandez, guided by a rich artistic sensibility and an imaginative exploration of craft. This new chapter builds on core sensibilities of LOEWE: an intellectual and playful approach to fashion, the vibrant spirit of Spanish lifestyle, and unmatched leather expertise.

At LOEWE we are committed to a culture that welcomes all, regardless of gender, ethnicity, socioeconomic background and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included, and empowered to contribute their best.