Client Data & Insight Manager

Loewe; Madrid; On-site; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Restaurant or staff discounts

Job summary

LOEWE invites a Client Data & Insight Manager to turn client data into strategic insights across its global organisation. You will identify trends, deliver dashboards, and translate data into clear recommendations to strengthen business performance.

Role requires strong SQL and Power BI, experience in data analytics and client insights within luxury or retail, and excellent communication with diverse stakeholders worldwide.

Qualifications

• Degree in business, economics, computer science, engineering, mathematics or related field.
• Master's degree or MBA is a plus.
• Significant experience in data analytics, client insights or BI in luxury/fashion/retail.

Responsibilities

• Analyze client data from diverse sources to identify trends and opportunities.
• Monitor client performance across markets and segments with dashboards and analyses.
• Ensure data quality, KPIs and reporting reliability for informed decisions.
• Translate complex analysis into actionable recommendations for CRM and commercial priorities.
• Prepare and present insights to senior management and stakeholders.
• Collaborate with global and regional teams to meet business needs.
• Link data with market trends and local specifics to spot improvements.
• Share best practices and explore new tools to drive a data-driven culture.

Skills

SQL

Power BI

BigQuery

Data analytics

Client insights

Reporting

Presentations

Stakeholder mgmt

Education

Bachelor's in Business or related

Master's degree

Tools

Power BI

BigQuery

Job description

Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company.

Are you passionate about client behaviour, data and luxury fashion? Join LOEWE as a Client Data & Insight Manager and turn client data into insights that help shape business decisions across our global organisation. Working closely with global and regional teams, you will identify trends, uncover opportunities and translate data into clear recommendations that help us better understand our clients and strengthen business performance.

Job responsibilities

Your role will be:

• Analyse client data from different sources to identify trends, understand client behaviour and uncover business opportunities.
• Monitor client performance across markets, collections and client segments, delivering regular reports, dashboards and ad hoc analyses.
• Ensure the quality and reliability of client data, KPIs and reporting, helping teams make informed decisions with confidence.
• Turn complex analysis into clear, actionable recommendations that support commercial, CRM, clienteling and strategic priorities.
• Prepare and present insights to senior management and key stakeholders, adapting your message to different audiences.
• Partner with global and regional teams to understand business needs and provide relevant insights that support decision-making.
• Connect data with market trends, client expectations and local specificities to identify opportunities for business improvement.
• Contribute to a more data-driven culture by sharing best practices, improving reporting approaches and exploring new tools and methodologies.

Profile

What is important for the role:

• A degree in Business, Economics, Computer Science, Engineering, Mathematics or a related field. A Master's degree or MBA is a plus.
• Significant experience in data analytics, client insights, business intelligence or a similar role, ideally within luxury, fashion, retail or consumer-focused industries.
• Strong experience in client behaviour analysis, performance reporting and data visualisation.
• Solid SQL skills and experience with data visualisation tools such as Power BI. Knowledge of BigQuery is a plus.
• Strong analytical skills and attention to detail, with the ability to work confidently with large datasets and translate findings into business recommendations.
• Excellent communication and presentation skills, with the ability to make complex information clear and relevant to different audiences.
• A collaborative and proactive mindset, with the ability to work autonomously, manage priorities and build relationships with stakeholders across regions and functions.
• A genuine interest in luxury, fashion, client behaviour and cultural differences across markets.
• Fluent English is required; Spanish is a strong plus.

Additional information

About us:

Founded in Spain in 1846, LOEWE is the second-oldest luxury fashion house in the world. Since 2025, the House is under the creative direction of Jack McCollough and Lazaro Hernandez, guided by a rich artistic sensibility and an imaginative exploration of craft. This new chapter builds on core sensibilities of LOEWE: an intellectual and playful approach to fashion, the vibrant spirit of Spanish lifestyle, and unmatched leather expertise.

At LOEWE we are committed to a culture that welcomes all, regardless of gender, ethnicity, socioeconomic background and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included, and empowered to contribute their best.

Steeped in art and historical references, rooted in craft and tradition, Loewe has been reinventing leather craftmanship for almost 200 years. From its birth in Madrid in 1846 to its latest collection dedicated to the elegance of Chinese monochrome ceramics, the Maison's journey has been defined by its core values: energy, creativity, and a thoroughly modern approach blended with traditional techniques.

Craft at Loewe is unconditionally bound up with art, an endless source of inspiration: from the British Arts & Craft masters to the whimsical world of Studio Ghibli, art is at the heart of every collection - and the House is committed to supporting the artists and creators informing its work.

Today, Loewe's master artisans combine their craft knowledge, accumulated over generations, with new technologies to produce iconic objects presenting both instant appeal and enduring style: true incarnations of Loewe's ideals and vision.

Radical and ever-evolving: here's to another 200 years of Loewe history

Since 2013, Jonathan Anderson, Loewe's Creative Director, has been carrying this vision ever further. One of the leading designers of his generation, Anderson has spearheaded a major rejuvenation of the House.

Through a redesign of the brand identity, a modern articulation of its commitment to craft (with the launch of the Loewe Foundation Craft Prize, for instance), and a series of critically acclaimed and genre-defining Women's and Men's collections, Loewe has been further elevated as an influential and global cultural force.

At the intersection of fashion, craft and culture, Loewe's ambition is to be radical and ever-evolving. Craft and luxury are inextricably linked, and at Loewe, the one makes the other feel more accessible and tangible. By showing how the collections are made and honouring the complex artisanal processes behind them, it becomes possible to see their value and their merit. And by adding a cultural dimension - involving fine arts, film, dance, etc. - , Loewe has become a vibrant force for creativity and innovation, ensuring the brand’s durability for another 200 years… and more.