Client Advisor

Technogym; Málaga; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Equal opportunities employer

Job summary

Technogym is seeking a responsible Client Advisor for Marbella to deliver an extraordinary, personalized in-store experience to our elite clientele. You will be the face of the Marbella Boutique, turning visits into long-term loyalty through storytelling of our brand heritage and premium solutions.

You will drive showroom sales, ensure a premium shopping journey, and collaborate with omni-channel teams while upholding brand visuals and CRM records.

Qualifications

• 2+ years of premium sales or client advising experience.
• Bachelor's Degree or equivalent professional background.
• Professional working proficiency in Spanish and English.
• Excellent communication and entrepreneurial approach to client relationships.
• Ability to work with CRM systems and SAP.

Responsibilities

• Drive showroom sales by welcoming clients, understanding needs and closing sales to hit targets.
• Deliver an exceptional client experience with storytelling and premium solutions.
• Proactive clienteling to cultivate repeat business and brand loyalty.
• Maintain showroom visuals aligned with global VM guidelines.
• Participate in events and in-store marketing to generate high-quality leads.
• Collaborate with Field Sales, Teleselling, and Digital for a seamless journey.
• Keep client records up-to-date in CRM and adhere to procedures.

Skills

Premium sales

Bilingual Spanish/English

Salesforce CRM

Salesforce

Education

Bachelor's degree

Tools

Salesforce

SAP

Job description

Technogym inspires 70million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.

Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world!

Your Role

We are seeking a responsible, highly motivated, and wellness-passionate Client Advisor to join our team in Marbella. As the face of our Marbella Boutique, you will act as an inspiring Brand Ambassador, delivering an extraordinary, personalized in-store experience to our elite clientele. You will put the customer at the center of everything you do, storytelling our brand heritage and customizing premium solutions to turn visits into long-term customer loyalty. If you are passionate about design and active lifestyle, this is your opportunity to build a career with the world's leading wellness brand.

Your Impact

• Drive Showroom Sales: Contribute directly to the Marbella Boutique's overall sales performance by welcoming clients, understanding their needs, and closing sales to achieve targets.
• Deliver the Ultimate Client Experience: Promote a unique, memorable shopping journey through exceptional customer service, engaging product demonstrations, and brand storytelling.
• Proactive Clienteling: Attract new premium customers and nurture relationships with existing ones to cultivate repeat business and brand loyalty.
• Boutique Visual Standards: Ensure the showroom is flawlessly aligned with Technogym's global Visual Merchandising (VM) guidelines, maintaining a premium and welcoming atmosphere.
• Event & Lead Activation: Actively participate in design events, trade shows, and in-store marketing activities to capture and convert high-quality customer leads.
• Omni-channel Collaboration: Work seamlessly with other consumer sales functions (Field Sales, Teleselling, and Digital) to ensure a fluid and rapid customer journey.
• Operational Precision: Maintain up-to-date client records in our CRM system (Salesforce.com), adhere to internal procedures, store security guidelines, and health and safety regulations.

About You

You share a genuine interest in our brand and are passionate about sports, luxury goods, fashion, design, and the wellness lifestyle.

What You Should Bring:

• 2+ years of premium sales or client advising experience, preferably within luxury retail, fashion, high-end design, or hospitality sectors.
• Bachelor's Degree or equivalent professional background.
• Professional working proficiency (bilingual level) in both Spanish and English
• Excellent communication, a natural sales aptitude, and an entrepreneurial approach to developing customer relationships.
• Ability to work with store operations tools, CRM systems (Salesforce), and SAP.

Technogym is an Equal Opportunities Employer

Technogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.
Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true!

Products and services supplied in USA and CANADA by TECHNOGYM USA Corp. 700 US Highway 46 East, Fairfield, New Jersey 07004 Fully paid up capital USD 3.500.000 Website operated by TECHNOGYM S.p.A. VIA CALCINARO 2861, 47521 CESENA (FC). Fiscal code and VAT: 06250230965 Certified Electronic Mail (PEC): [e-mail] Company registration number at the Forlì-Cesena Register, REA 315187 Fully paid up capital Euro 10.066.375,00 Siae License 201500000083