Civil 3D Adoption Specialist | Customer Success

Autodesk; España; Presencial; EUR 70.000 - 95.000; Jornada completa

Descripción de la vacante

Autodesk Customer Success seeks trusted advisors to help customers optimize product investment and achieve measurable outcomes. The role focuses on civil engineering scenarios, supporting a broad range of technologies in large-scale environments worldwide.

You will join the Technical Adoption and Success group to maximize customer ROI by enabling adoption of Autodesk solutions and delivering high-quality content and services.

Formación

• Fluency in English and advanced French.
• Expert knowledge of Autodesk Civil 3D and AutoCAD in a production environment.
• 5–6 years Civil Engineering or related field experience.
• Bachelor’s degree in civil engineering.
• Public speaking/presentation skills.
• Knowledge of Autodesk Construction Cloud, Autodesk Map 3D, and GIS is beneficial.

Responsabilidades

• Deliver live coaching sessions to drive adoption of Autodesk Solutions.
• Act as a technical trusted advisor to customers, demonstrating thought leadership and product expertise to help customers adopt and achieve business outcomes using Autodesk technology.
• Build, maintain and deliver packaged service offerings to increase customer success and new product adoption.
• Deliver digital content via 1:Many webinars for end users to drive successful adoption of Autodesk solutions.
• Develop and update digital content adhering to the CTS standards of quality and consistency, that solves specific customer challenges.

Conocimientos

English fluency

French (advanced)

Civil engineering experience

Public speaking

Educación

Bachelor's degree in civil engineering

Herramientas

Autodesk Civil 3D

Autodesk AutoCAD

Autodesk Construction Cloud

Autodesk Map 3D

GIS

Descripción del empleo

Autodesk Customer Success seeks trusted advisors to help customers optimize product investment and achieve measurable outcomes. The role focuses on civil engineering scenarios, supporting a broad range of technologies in large-scale environments worldwide.

You will join the Technical Adoption and Success group to maximize customer ROI by enabling adoption of Autodesk solutions and delivering high-quality content and services.