Technical Adoption Specialist, Civil 3D, French speaking

Merantix; Madrid; Presencial; EUR 60.000 - 90.000; Jornada completa

Descripción de la vacante

Autodesk Customer Success is seeking a Civil Engineering–experienced Technical Adoption Specialist to help customers optimize product investment and achieve measurable business outcomes. You will join the Technical Adoption and Success group and work with enterprise customers worldwide.

Responsibilities include delivering live coaching sessions, acting as a technical trusted advisor, building packaged service offerings, delivering webinars, and creating digital content aligned with CTS quality

Formación

• Bachelor’s degree in civil engineering.
• 5–6 years civil engineering or related field experience.
• Fluency in English; French is preferred.
• Experience with Autodesk Civil 3D and AutoCAD in production environments.
• Public speaking and presentation skills.
• Knowledge of Autodesk Construction Cloud and GIS is beneficial.

Responsabilidades

• Deliver live coaching sessions to drive adoption of Autodesk Solutions.
• Act as a technical trusted advisor to customers, demonstrating thought leadership and product expertise to help customers adopt and achieve business outcomes using Autodesk technology.
• Build, maintain and deliver packaged service offerings to increase customer success and new product adoption.
• Deliver digital content via 1:Many webinars for end users to drive successful adoption of Autodesk solutions.
• Develop and update digital content adhering to the CTS standards of quality and consistency, that solves specific customer challenges.

Conocimientos

English fluency

Public speaking

Civil engineering knowledge

Customer focus

Educación

Bachelor's degree in civil engineering

Herramientas

Autodesk Civil 3D

Autodesk AutoCAD

Autodesk Construction Cloud

GIS

Descripción del empleo

Job Requisition ID # 26WD99616

Position overview

Autodesk Customer Success is looking for highly motivated trusted advisors to help our customers optimize their product investment and achieve measurable business outcomes.

We are looking for a professional from Civil Engineering experience, supporting a broad range of technologies in large-scale environments. This person will work closely with medium and large enterprise customers worldwide.

You will join the Technical Adoption and Success group within the Customer Technical Success team as part of our Customer Success organization – a team that values professional development and rewards high performance.

The Technical Adoption Specialist group is responsible for maximizing the success of and return on investment for our strategic customers. We do this by helping our customers achieve their business goals while maximizing the use and adoption of our solutions.

Responsibilities

• Deliver live coaching sessions to drive adoption of Autodesk Solutions
• Act as a technical trusted advisor to customers, demonstrating thought leadership and product expertise to help customers adopt and achieve business outcomes using Autodesk technology
• Build, maintain and deliver packaged service offerings to increase customer success and new product adoption
• Deliver digital content via 1:Many webinars for end users to drive successful adoption of Autodesk solutions
• Develop and update digital content adhering to the CTS standards of quality and consistency, that solves specific customer challenges

Minimum Qualifications

• Fluency in English + either advanced level of French
• Expert knowledge of Autodesk Civil 3D and Autodesk AutoCAD in a production environment
• 5 – 6 years Civil Engineering or related field experience
• Advanced knowledge of the industry needs and workflows
• Bachelor’s degree in civil engineering
• Public speaking/presentation skills
• Additional knowledge of Autodesk Construction Cloud, Autodesk Map 3D, and GIS is beneficial

Salary Transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.