Chief Operating Officer

Hexagon World Series; Madrid; On-site; EUR 120,000 - 190,000; Full time

Job summary

Hexagon World Series seeks an ambitious COO to drive the next phase of growth for its global padel property. You will oversee day-to-day operations across events, commercial delivery and partnerships, balancing strategy with execution as Hexagon expands internationally.

The role requires proven leadership of cross-functional teams in fast‑paced environments, strong budgeting and forecasting skills, and the ability to implement scalable processes that boost productivity and elevate world-class

Qualifications

• Significant leadership experience within sport, entertainment, events, media, or high-growth businesses.
• Proven track record in cross-functional leadership and large-scale project delivery.
• Experience managing budgets, forecasting, and performance metrics.

Responsibilities

• Lead day-to-day operations across all functional areas and translate strategic objectives into operational plans.
• Oversee tournament and event delivery, budgets, risk assessments, and timelines.
• Drive commercial and partnerships delivery, ensuring sponsor obligations are met and value is maximized.
• Build scalable processes, drive efficiency, and lead organizational growth and transformation.
• Act as deputy to the CEO and mentor department heads.

Skills

Operational leadership

Strategic planning

Project and programme management

Budgeting & financial oversight

Stakeholder management

People leadership

Job description

Hexagon World Series (HWS) is a leading global, team-based professional padel circuit governed by the International Padel Federation (FIP). The series features eight mixed-gender teams, the world’s top players, and celebrity-owned franchises, each competing across a global series of events that celebrate padel’s position at the cross-section of sport, culture and entertainment.

Built on the success of the annual Hexagon Cup, which launched in 2023, HWS is designed to accelerate the global growth of padel by engaging sports fans through high-stakes, elite-level competition. Beyond the professional circuit, HWS is expanding its ecosystem by investing in padel club licensing and ownership, while scaling its amateur league platform operated in partnership with Playtomic, the world’s leading app for racket sports.

Role Objective

Hexagon World Series seeks an ambitious, high-potential operational leader ready to step into the Chief Operating Officer role and drive the next phase of growth for one of the most exciting properties in global sport. This is an ideal opportunity for a senior leader who has successfully built and grown teams and is looking to transition into an international executive leadership role. Working closely with the CEO and executive team, the COO will oversee the day-to-day operations of the organisation, ensuring world-class delivery across events, team operations, commercial fulfilment, strategic partnerships, stakeholder relations, people, and business processes. The role requires a hands-on leader who can balance strategic thinking with execution, building scalable systems and high-performing teams as Hexagon continues its international expansion.

Responsibilities

Operational Leadership

• Lead the day-to-day operations of Hexagon World Series across all functional areas.
• Translate the company's strategic objectives into clear operational plans and measurable outcomes.
• Drive operational excellence, ensuring efficient and effective delivery of all events and business activities.
• Lead the effective delivery of growth opportunities across non-event opportunities, including club acquisition, licensing and amateur leagues.
• Establish KPIs, reporting structures, and performance management frameworks across the organisation.

Tournament & Event Delivery

• Oversee planning and execution of all Hexagon World Series tournaments and related events.
• Ensure seamless coordination between sporting, commercial, marketing, finance and operational teams.
• Manage event budgets, timelines, risk assessments, and operational readiness plans.
• Drive continuous improvement in event operations, participant, fan and partner experience.

Commercial & Partnership Delivery

• Ensure all commercial rights, sponsorship agreements, and partnership obligations are delivered to a high standard.
• Work closely with Commercial and Marketing teams to maximise partner value and retention, assisting in the evolution of Hexagon from a single event to a global series.
• Develop operational frameworks that support future revenue growth and expansion opportunities.

Organisational Growth & Process Improvement

• Build and implement scalable operational processes to support the company's growth ambitions.
• Identify operational inefficiencies and implement solutions that improve productivity and reduce costs.
• Lead cross-functional projects and business transformation initiatives.
• Introduce systems, tools, and workflows that enhance collaboration and decision-making.
• Lead, mentor, and develop department heads and emerging leaders across the business.
• Foster a high-performance culture focused on accountability, collaboration, and innovation.
• Support organisational design, recruitment, and succession planning initiatives.
• Act as a trusted deputy to the CEO and provide leadership across the organisation.

Financial & Strategic Management

• Work alongside the CFO and CEO to manage budgets, forecasting, and resource allocation.
• Monitor operational performance against strategic and financial objectives.
• Support investor, board, and stakeholder reporting where required.
• Contribute to the long-term strategic direction of Hexagon World Series.

Experience

• Significant leadership experience within sport, entertainment, events, media, or high-growth businesses.
• Proven experience leading cross-functional teams and complex operational projects.
• Experience managing budgets, business planning, and operational performance metrics.
• Track record of improving processes, implementing systems, and driving organisational efficiency.
• Experience working in a fast-paced, entrepreneurial environment.

Ideal for Someone Stepping Up Into a COO Role

• Currently operating as a SVP Operations, Director of Operations, Chief of Staff, Head of Business Operations, or similar senior leadership role.
• Demonstrated ability to influence at executive level and lead beyond their direct area of responsibility.
• Ready to transition from departmental or territory leadership to organisation-wide leadership.
• Seeks a broad, commercially focused executive role with significant ownership and impact.

Key Skills

• Strong operational and strategic planning capability.
• Excellent project and programme management skills.
• Commercially minded with a strong understanding of revenue-generating sports properties.
• Financially literate with experience managing budgets and forecasts.
• Strong stakeholder management and relationship-building skills.
• Exceptional communication and leadership abilities.
• Highly organised with the ability to prioritise in a fast-moving environment.
• Data-driven decision-maker with strong analytical capability.

Personal Attributes

• Ambitious and eager to take the next step into executive leadership.
• Hands-on, proactive, and solutions-oriented.
• Resilient and adaptable in a high-growth environment.
• Collaborative leader who builds trust across teams.
• Entrepreneurial mindset with a willingness to challenge the status quo.
• Passion for sport, entertainment, and building world-class experiences.
• Comfortable operating with accountability, pace, and ambiguity.

Equal Opportunity Statement

Hexagon World Series is committed to building a diverse and inclusive workplace and welcomes applications from all qualified candidates. We believe diversity strengthens our organization and enhances our ability to innovate and grow the sport globally.