Chief Commercial Officer

HOSPITALITY CONNECTION BARCELONA SL; Barcelona; On-site; EUR 150,000 - 190,000; Full time

Benefits offered by this job

Global exposure

B Corp certification

Employee discounts

Job summary

The Social Hub is recruiting for a leader to build a scalable commercial engine across its international portfolio. You will align Revenue, Sales, Distribution, CRM, Digital and Partnerships to drive revenue and profitability while uniting diverse teams as one commercial unit.

You will shape growth through direct channels, pricing strategy, and new business areas like meetings, memberships, coworking, and F&B, leveraging AI-enabled tools for forecasting and decision-making.

Qualifications

• Proven experience leading a commercial function across a multi-site, multi-country hospitality or mixed-use business.
• Strong expertise across Revenue Management, Sales, Distribution, CRM, Digital and Partnerships.
• Experience monetising multiple revenue streams beyond rooms-only models.
• Track record growing direct channels and reducing OTA reliance.

Responsibilities

• Build and lead a scalable commercial model across an international portfolio.
• Connect Revenue, Sales, Distribution, CRM, Digital and Partnerships into one model.
• Grow direct business and improve margins through smarter pricing and demand gen.
• Shape commercial strategy for asset-heavy expansion and Hotel Management Agreements.

Tools

CRM systems

Pricing & demand gen

AI-enabled tools

Revenue management

Sales enablement

Partnerships

Digital marketing

Job description

The Social HubYour Mission, Should You Choose to Accept ItWe’re not looking for a traditional hotel CCO. We’re looking for someone to build the commercial engine behind what comes next at The Social Hub. With 21 hubs across 8 countries and a major portfolio transformation underway, there’s a lot to play with: rooms, Meetings & Events, membership, coworking, F& B and the communities around our hubs. Your job is to turn all of that into one connected commercial model that drives revenue, strengthens our direct business, and improves profitability. You’ll bring several teams together cross- functionally and make them work harder as one team. At the same time, you’ll help shape how we scale, both through our own assets and through Hotel Management Agreements. Big mandate, plenty of room to make your mark.In Case You Don’t Know Who We AreKnown for being the rule breakers in hospitality, The Social Hub is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.What You’ll DoBuild and lead a scalable commercial model across our international portfolio, connecting Revenue, Sales, Distribution, CRM, Digital and Partnerships.Turn Project Electrify and our upgraded portfolio into stronger revenue performance and better margins.Grow direct business and reduce our reliance on OTA channels through smarter distribution, pricing and demand generation.Build rooms, Meetings & Events, membership, coworking and F& B into connected revenue streams rather than separate businesses.Develop group and event business into a meaningful commercial pillar across our hubs.Use data, customer insight and AI- enabled tools to improve forecasting, pricing, productivity and commercial decision- making.Shape the commercial approach for future growth through both asset- heavy expansion and Hotel Management Agreements.Bring the commercial discipline and governance needed to scale, while keeping the entrepreneurial spirit that makes The Social Hub what it is.

Requisitos

You have proven experience leading a commercial function across a multi- site, multi- country hospitality, lifestyle or mixed- use business.You bring strong expertise across Revenue Management, Sales, Distribution, CRM, Digital, Partnerships and brand- led demand generation.You have a track record of monetising multiple revenue streams beyond a traditional rooms- only model.You have successfully grown direct channels, strengthened revenue quality and reduced reliance on OTA business.You bring deep knowledge of dynamic pricing, segmentation, revenue optimisation and commercial mix management, plus experience growing group and M& E business.You understand membership and subscription economics, including acquisition, retention, utilisation and cross- selling.You have worked through growth, repositioning or transformation across different countries and asset formats, and you know how to bring AI- enabled tools into the commercial function.You’re comfortable in a founder- led environment and know how to combine entrepreneurial thinking with the structure and discipline needed to scale.

Se Ofrece

What We OfferThe opportunity to work at a dynamic, multi- national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the futureThe opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful changeThe chance to learn and grow in your role with the potential for future growthAwesome discounts in all our properties in Europe and not just for you, but also for your friends and family!A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuffAt The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn’t depend on who negotiates best.Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.