Catalan-Speaking Fashion Support Consultant

Talkpush; Bellprat; On-site; EUR 18,000 - 22,000; Full time

Benefits offered by this job

Full-time hours 39/week

Temporary contract

Salary with bonus up to €1,200

Office in Barcelona

Referral bonus

Paid training

Job summary

Concentrix in Barcelona seeks a Fashion Consultant to handle customer interactions and support brands. You will take calls, chats, and emails, resolve requests within SLA, and maintain product knowledge for clients.

We offer full-time hours, a temporary contract, competitive salary with a yearly bonus, central office in Barcelona, referral rewards, and comprehensive training to help you succeed.

Qualifications

• Are proficient or bilingual in Catalan and Spanish plus an advanced level of English.
• Strong customer service mindset with ability to listen and adapt to client needs.

Responsibilities

• Take incoming customer calls (via telephone, email, voicemail, chats, or other alerts) and resolve user demands.
• Take incoming calls from boutiques and shops and resolve demands.
• Log call details onto call management systems and provide responses within SLA.
• Maintain product knowledge and expertise for client applications.

Skills

Customer service

Bilingual Catalan/Spanish

Advanced English

Communication skills

Job description

Concentrix in Barcelona seeks a Fashion Consultant to handle customer interactions and support brands. You will take calls, chats, and emails, resolve requests within SLA, and maintain product knowledge for clients.

We offer full-time hours, a temporary contract, competitive salary with a yearly bonus, central office in Barcelona, referral rewards, and comprehensive training to help you succeed.