Car Return Agent: Fast, Friendly Vehicle Inspections

Europcar; Islas Baleares; Presencial; EUR 18.000 - 24.000; Jornada completa

Descripción de la vacante

Europcar Mobility Group is seeking a dedicated Car Return Agent to join our Network & Stations team in Mallorca. You will be the face of our return process, greeting customers, inspecting vehicles on return, and helping finalize the rental flow with accuracy and courtesy.

You’ll work in a fast-paced environment, maintain fleet conditions, document damages, and support branch operations to ensure a smooth customer experience and timely vehicle reintakes across our Mallorca location.

Formación

• Experience in customer-facing roles is preferred.
• Ability to assess vehicle condition and document findings accurately.
• Excellent communication and interpersonal skills required.

Responsabilidades

• Greet and assist customers returning vehicles with professionalism.
• Check vehicles back into the rental fleet daily.
• Identify and document any new damage; prepare required paperwork.
• Contribute to Quality Control to maintain accurate fleet damage records.
• Provide excellent customer service during the return process.
• Support branch operations to ensure efficient service delivery.
• Perform additional duties as assigned by management.

Conocimientos

Customer service

Attention to detail

Communication skills

Team player

Descripción del empleo

Europcar Mobility Group is seeking a dedicated Car Return Agent to join our Network & Stations team in Mallorca. You will be the face of our return process, greeting customers, inspecting vehicles on return, and helping finalize the rental flow with accuracy and courtesy.

You’ll work in a fast-paced environment, maintain fleet conditions, document damages, and support branch operations to ensure a smooth customer experience and timely vehicle reintakes across our Mallorca location.