Campus - Internship Programme - Junior Project Analyst Intern - 2026 (Madrid)

American Express; Madrid; Presencial; EUR 10.000 - 15.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive base salaries

Hybrid and flexible work options (Amex

Wellness centers access

Counselling support program

Career development opportunities

Descripción de la vacante

American Express in Madrid is offering a Junior Project Analyst Intern position within Global Commercial Services. You will support the Global Client Group and day-to-day client management, helping with process optimisation and B2B client initiatives.

The role provides exposure to project management and client development in a multinational environment, focusing on products like Corporate Card and BTA, with a 12-month duration and 35-hour workweeks.

Formación

• Enrolled in a university or Master's degree programme, preferably in Economics or a related field.
• Fluency in English and Spanish.
• Strong attention to detail and organisational skills.
• Strong communication and interpersonal skills.
• Ability to remain calm under pressure, think independently and proactively solve problems.
• Self-motivated and proactive approach, with the ability to identify and recommend opportunities for process improvement.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint.

Responsabilidades

• Support commercial and process-related projects within the Global Client Group.
• Collaborate with other corporate functions, including Global Merchant & Network Services and Controllership, to monitor and optimise internal processes and client-related initiatives.
• Support the management of the Net Promoter Score (NPS) satisfaction analysis process for B2B clients, from preparation through implementation of targeted content and strategies designed to optimise response rates.
• Assist with day-to-day client management activities.
• Produce internal and external reports and commercial materials.
• Liaise with Operations and other internal teams to support client requirements and project delivery.
• Develop project management and stakeholder management skills within a multinational sales and process management environment.
• Gain exposure to B2B client development activities, including customer relationship management, account reviews, commercial presentations, negotiation, competitive pricing, compliance requirements, and cross-selling and upselling opportunities.
• Develop knowledge of key American Express Global Commercial Services products and solutions, including Corporate Card, BTA, vPayment, BIP and Purchasing Account.

Conocimientos

Fluent English & Spanish

Attention to detail

Communication skills

Microsoft Office

Proactive problem solving

Herramientas

Excel

PowerPoint

Descripción del empleo

You Lead the Way. We’ve Got Your Back.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues.

Job Description

You Lead the Way. We’ve Got Your Back.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Find your place on #TeamAmex.

Business Unit Overview

Global Commercial Services (GCS) provides payment and financial solutions to businesses of all sizes. The Global Client Group team in Spain focuses on developing and managing relationships with global B2B clients, working across functions to deliver American Express solutions, strengthen client relationships and identify opportunities to improve the client experience and commercial performance.

About The Role

The Junior Project Analyst Intern will support the Global Commercial Sales function in Spain, specifically the Global Client Group and Global Clients development structure.

The intern will support commercial and process-related projects, working with different American Express functions and contributing to initiatives focused on process optimisation, B2B client satisfaction and day-to-day client management.

The internship will provide exposure to project management and client development within a multinational B2B services environment, as well as an opportunity to develop knowledge of American Express Global Commercial Services products and solutions.

Responsibilities

• Support commercial and process-related projects within the Global Client Group.
• Collaborate with other corporate functions, including Global Merchant & Network Services and Controllership, to monitor and optimise internal processes and client-related initiatives.
• Support the management of the Net Promoter Score (NPS) satisfaction analysis process for B2B clients, from preparation through implementation of targeted content and strategies designed to optimise response rates.
• Assist with day-to-day client management activities.
• Produce internal and external reports and commercial materials.
• Liaise with Operations and other internal teams to support client requirements and project delivery.
• Develop project management and stakeholder management skills within a multinational sales and process management environment.
• Gain exposure to B2B client development activities, including customer relationship management, account reviews, commercial presentations, negotiation, competitive pricing, compliance requirements, and cross-selling and upselling opportunities.
• Develop knowledge of key American Express Global Commercial Services products and solutions, including Corporate Card, BTA, vPayment, BIP and Purchasing Account.

Qualifications

Required Qualifications

• Currently enrolled in a university or Master's degree programme, preferably in Economics or a related field.
• Fluency in English and Spanish.
• Strong attention to detail and organisational skills.
• Strong communication and interpersonal skills.
• Ability to remain calm under pressure, think independently and proactively solve problems.
• Self-motivated and proactive approach, with the ability to identify and recommend opportunities for process improvement.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint.

Preferred Qualifications

• Interest in project management, commercial strategy and B2B client relationship management.
• Interest in working within a multinational and cross-functional environment.
• Strong analytical mindset and interest in using client feedback and reporting to support business decisions.
• Interest in financial services, payments and commercial solutions.
• Ability to work effectively with multiple stakeholders and across different business functions.

Benefits

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones’ physical, financial and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counselling support through our healthy minds program
• Career development and training opportunities

More Information

Location: Madrid

Starting Date: 10 th November

Duration: 12 Months

Hours: 35 hours per week

For Graduates

Alongside your internship you will be enrolled on programme coordinated by Fundación Universidad Empresa (FUE). This programme will allow students to focus on productivity, adaptive management and innovation, to apply their theoretical knowledge in a real-world setting, collaborating directly on the management and optimization of commercial processes. The student will develop essential skills in project management, data analysis, and negotiation, which are critical for future integration into the labor market.

To enroll the programme, the candidate must have completed the degree or due to submit the final degree project, or the final degree project plus 9 ECTS max.

For Undergraduate Students

If you are an undergraduate student, your university will need to agree that you can commit to 35hours per week, please ensure you check this with your university prior to applying.