Product & Marketing Intern – Madrid (Hybrid)

American Express; Madrid; Presencial; EUR 7800 - 12.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive base salary

Hybrid/remote options

Wellness centers access

Descripción de la vacante

American Express in Madrid is seeking a Product & Marketing Assistant intern to learn and support the Product Marketing Team with content for Amex Experiences App, campaigns, events, and projects. The role provides exposure to launches, customer campaigns, and cross-functional collaboration with Customer Service and Travel & Lifestyle teams, plus opportunities to develop in a multinational company.

Ideal candidates are current marketing or ADE students, fluent in English and Spanish,

Formación

• Current graduate students in Marketing, ADE.
• Meticulous attention to detail and organizational skills.
• Proactive, responsible, flexible, and willing to work and learn in a multinational company like American Express.
• Fluency in English and Spanish, both writing and speaking.
• Proficient knowledge of Office tools (Excel, Power Point).
• Having the ability to express yourself correctly on the phone and knowledge or experience in telephone and communication techniques is valued.

Responsabilidades

• Provide support in product launches, refreshes and repricing.
• Control, track and monitor Premium Cardmembers responses to campaigns and events.
• Manage events’ capacity and list of attendees, as well as issue outbound calls to confirm attendance to the events and satisfaction calls when needed.
• Events waiting list management and outbound calls when needed.
• Provide support in the organization of events to Premium Cardmembers as well as assist when necessary.
• Web and Apps content maintenance across channels for Consumer & SBS Products.
• Continuous collaboration and alignment with Customer Service and Travel & Lifestyle teams to coordinate campaigns and events.
• Support on Dining programs for Cardmembers.
• Provide support when required on team projects.
• Collaboration to maintaining updated product benchmarks and analyzing competitors.
• Stock control of Marketing materials.

Conocimientos

English fluency

Spanish fluency

Attention to detail

Organizational skills

Proactive

Problem solving

Communication skills

Team collaboration

Educación

Marketing/ADE studies student

Herramientas

Excel

PowerPoint

Descripción del empleo

American Express in Madrid is seeking a Product & Marketing Assistant intern to learn and support the Product Marketing Team with content for Amex Experiences App, campaigns, events, and projects. The role provides exposure to launches, customer campaigns, and cross-functional collaboration with Customer Service and Travel & Lifestyle teams, plus opportunities to develop in a multinational company.

Ideal candidates are current marketing or ADE students, fluent in English and Spanish,