Butler — Luxury Guest Experience & Personalization

Costa Navarino; Los Pilos; On-site; EUR 22,000 - 30,000; Full time

Benefits offered by this job

Private Medical Plan

Accommodation nearby

Meals Provided On-site

Uniform & Laundry Service

Training & Development

International Work Environment

Employee Discounts

Wellbeing Initiatives

Facilities Access

Job summary

Costa Navarino is seeking a dedicated Butler to enhance guest experiences at our luxury Ionian Exclusive properties. You will prepare suites, welcome guests, and ensure seamless in-room service, tailoring experiences to individual preferences.

In this role, you will coordinate with hotel departments, manage guest profiles, and mentor assistants while maintaining the highest standards of professionalism, warmth, and hospitality.

Qualifications

• Fluent in spoken and written English anticipated as essential.
• Excellent communication and guest service skills required.
• Good knowledge of food products, standard recipes and food preparation.
• Strong computer skills and ability to use hotel systems and software.
• Ability to handle challenging situations, work under pressure and remain professional.
• Strong negotiation, upselling and telephone skills.

Responsibilities

• Prepare suites and villas and fulfil guest preferences before arrival.
• Welcome guests, escort them to their rooms and explain Butler services.
• Deliver daily amenities and provide in-suite Food & Beverage service.
• Assist with departures, packing and unpacking of guest belongings.
• Maintain guest profiles and preferences to create tailored experiences.
• Anticipate guest needs, handle requests and coordinate with relevant departments.
• Guide and supervise Assistant Butlers and Trainees while following hotel standards and procedures.

Skills

Fluent in English

Communication & guest service

Food knowledge & recipes

Hotel systems & software

Handling pressure & professionalism

Negotiation & upselling & telephone

Education

High school diploma or equivalent

Tools

Hotel systems software

Job description

Costa Navarino is seeking a dedicated Butler to enhance guest experiences at our luxury Ionian Exclusive properties. You will prepare suites, welcome guests, and ensure seamless in-room service, tailoring experiences to individual preferences.

In this role, you will coordinate with hotel departments, manage guest profiles, and mentor assistants while maintaining the highest standards of professionalism, warmth, and hospitality.