Business Systems Analyst (SAP B1 Support Role)

nsifoods; Barcelona; Híbrido; EUR 42.000 - 62.000; Jornada completa

Descripción de la vacante

NSI is seeking a Business Systems Analyst (SAP B1) to join our Barcelona-based team. You will provide hands-on SAP Business One support, optimize ERP processes, and partner with functional teams to resolve issues and implement improvements.

As a hybrid, full-time role, you’ll work with purchasing, inventory, finance and reporting, coordinate with BPA/EDI integrations, and help with system upgrades, UAT, and Google Workspace administration. English fluency is required; Spanish is a plus.

Formación

• Hands-on SAP Business One support experience.
• Strong SAP B1 functionality and configuration knowledge.
• Advanced Excel/Google Sheets skills.
• Experience with ERP systems and business processes.
• Exposure to BPA, EDI, or similar integrations.
• Fluency in English; Spanish is a plus.

Responsabilidades

• Provide first-line support for SAP Business One users across purchasing, inventory, finance, production, and reporting.
• Troubleshoot SAP Business One issues by identifying root causes and understanding configuration.
• Work with business users to understand processes, resolve issues, and recommend improvements.
• Manage and prioritize system support requests based on business impact.
• Support BPA integrations, monitor failures, reprocess transactions and escalate issues.
• Assist with EDI-related issues and coordinate with stakeholders.
• Support ERP upgrades, implementations, testing, and improvements.
• Assist with requirements gathering, documentation, and UAT.
• Support Google Workspace administration, user provisioning, and access management.
• Troubleshoot macOS hardware/software issues and prepare devices for new hires.
• Support endpoint management through MDM and maintain IT asset inventory.

Conocimientos

SAP Business One

Analytical skills

Excel

Google Sheets

SQL

Jira

ServiceNow

Halo

Google Workspace

macOS

Educación

Bachelor's degree in Information Systems/IT/Computer Science

Herramientas

Jira

ServiceNow

Halo

Descripción del empleo

Job Title: Business Systems Analyst (SAP B1 Support Role)

Location: Barcelona, Spain * must be based within a 1 hr drive to Barcelona* Reports to: Director of Strategic Business Ops

Job Type: Hybrid, Full-time

Overview:

NSI is a leading player in the natural private label food industry, committed to delivering high-quality, organic, and sustainably sourced products. As a technology-driven organization, we continuously invest in digital innovation and process improvement to support our growth.

The Business Systems Support Analyst will be responsible for supporting and optimizing SAP Business One, ensuring business users receive timely and effective support while maintaining the stability and performance of our ERP environment. This role requires someone with hands‑on SAP Business One experience who can investigate issues, understand system configuration, and identify root causes rather than simply resolving tickets. In addition, the role supports connected business systems, implementations, and continuous improvement initiatives across the organization.

Responsibilities

• Provide first-line support for SAP Business One users across purchasing, inventory, finance, production, and reporting.
• Troubleshoot SAP Business One issues by identifying root causes and understanding system configuration.
• Work closely with business users to understand processes, resolve issues, and recommend improvements.
• Manage and prioritize business system support requests based on business impact.
• Support BPA integrations, monitor failures, reprocess transactions, and escal ate structural issues when required.
• Assist with EDI-related issues and coordinate with internal and external stakeholders.
• Support ERP upgrades, system implementations, testing, and continuous improvement initiatives.
• Assist with requirements gathering, documentation, and User Acceptance Testing (UAT).
• Support Google Workspace administration, user provisioning, and access management.
• Troubleshoot macOS hardware and software issues and prepare devices for new hires.
• Support endpoint management through MDM platforms and maintain IT asset inventory.

The Ideal Candidate Will Have

• Hands-on experience supporting SAP Business One (required).
• Strong understanding of SAP Business One functionality and system configuration.
• Strong analytical, troubleshooting, and root cause analysis skills.
• Experience supporting ERP systems and business processes.
• Exposure to BPA, EDI, or other business system integrations.
• Experience with Google Workspace and macOS environments (nice to have).
• Advanced Excel/Google Sheets skills.
• SQL knowledge is a plus.
• Experience with ticketing systems (Halo, Jira, ServiceNow, etc.) is preferred but not essential.
• Strong communication and problem-solving skills.

Education & Experience

• 3–6+ years of experience supporting ERP or business systems.
• Proven experience with SAP Business One.
• Bachelor's degree in Information Systems, IT, Computer Science, or a related field preferred.
• Fluency in English (written and spoken); Spanish is a plus.

Work Environment

• Hybrid work arrangement; candidates must live within close proximity to NSI's Barcelona office.
• Standard working hours are 11:00 AM – 8:00 PM, Monday to Friday, supporting our international team.
• Occasional flexibility may be required to support critical business systems outside normal hours. Any additional time worked will be offset to ensure total working hours remain consistent.

NSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.