Business Systems Analyst (SAP B1 Support Role)

NSI Foods; Barcelona; Híbrido; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

NSI Foods, Barcelona-based, seeks a Business Systems Analyst to optimize SAP Business One and provide hands-on support across purchasing, inventory, finance and production. You will investigate issues, perform root-cause analysis and work with users to streamline processes.

The role covers ERP upgrades, integrations (EDI/BPA), testing and UAT, plus Google Workspace and macOS support. Fluency in English is required; Spanish is a plus.

Formación

• 3–6+ years in ERP or business systems support.
• Experience with SAP Business One is required.
• Bachelor's degree in a related field.
• Fluency in English; Spanish is a plus.

Responsabilidades

• Provide first-line SAP B1 support across purchasing, inventory, finance, production, and reporting.
• Troubleshoot SAP Business One issues by identifying root causes and understanding system configuration.
• Work closely with business users to understand processes, resolve issues, and recommend improvements.
• Manage and prioritize business system support requests based on business impact.
• Support BPA integrations, monitor failures, reprocess transactions, and BPA/EDI related issues.
• Assist with ERP upgrades, system implementations, testing, and continuous improvement initiatives.
• Assist with requirements gathering, documentation, and User Acceptance Testing (UAT).
• Support Google Workspace administration, user provisioning, and access management.
• Troubleshoot macOS hardware and software issues and prepare devices for new hires.
• Support endpoint management through MDM platforms and maintain IT asset inventory.

Conocimientos

Analytical thinking

Problem solving

Communication skills

ERP systems knowledge

English fluency

Educación

Bachelor's degree in Information Systems / IT / CS

Herramientas

SAP Business One

Google Workspace

Jira

ServiceNow

Halo

Excel

SQL

Descripción del empleo

Job Title: Business Systems Analyst (SAP B1 Support Role)

Location: Barcelona, Spain * must be based within a 1 hr drive to Barcelona* Reports to: Director of Strategic Business Ops

Job Type: Hybrid, Full-time

Overview:

NSI is a leading player in the natural private label food industry, committed to delivering high-quality, organic, and sustainably sourced products. As a technology-driven organization, we continuously invest in digital innovation and process improvement to support our growth.

The Business Systems Support Analyst will be responsible for supporting and optimizing SAP Business One, ensuring business users receive timely and effective support while maintaining the stability and performance of our ERP environment. This role requires someone with hands-on SAP Business One experience who can investigate issues, understand system configuration, and identify root causes rather than simply resolving tickets. In addition, the role supports connected business systems, implementations, and continuous improvement initiatives across the organization.

Responsibilities

• Provide first-line support for SAP Business One users across purchasing, inventory, finance, production, and reporting.
• Troubleshoot SAP Business One issues by identifying root causes and understanding system configuration.
• Work closely with business users to understand processes, resolve issues, and recommend improvements.
• Manage and prioritize business system support requests based on business impact.
• Support BPA integrations, monitor failures, reprocess transactions, and **??**
• Assist with EDI-related issues and coordinate with internal and external stakeholders.
• Support ERP upgrades, system implementations, testing, and continuous improvement initiatives.
• Assist with requirements gathering, documentation, and User Acceptance Testing (UAT).
• Support Google Workspace administration, user provisioning, and access management.
• Troubleshoot macOS hardware and software issues and prepare devices for new hires.
• Support endpoint management through MDM platforms and maintain IT asset inventory.

The Ideal Candidate Will Have

• Hands-on experience supporting SAP Business One (required).
• Strong understanding of SAP Business One functionality and system configuration.
• Strong analytical, troubleshooting, and root cause analysis skills.
• Experience supporting ERP systems and business processes.
• Exposure to BPA, EDI, or other business system integrations.
• Experience with Google Workspace and macOS environments (nice to have).
• Advanced Excel/Google Sheets skills.
• SQL knowledge is a plus.
• Experience with ticketing systems (Halo, Jira, ServiceNow, etc.) is preferred but not essential.
• Strong communication and problem-solving skills.

Education & Experience

• 3-6+ years of experience supporting ERP or business systems.
• Proven experience with SAP Business One.
• Bachelor's degree in Information Systems, IT, Computer Science, or a related field preferred.
• Fluency in English (written and spoken); Spanish is a plus.

Work Environment

• Hybrid work arrangement; candidates must live within close proximity to NSI's Barcelona office.
• Standard working hours are 11:00 AM-8:00 PM, Monday to Friday, supporting our international team.
• Occasional flexibility may be required to support critical business systems outside normal hours. Any additional time worked will be offset to ensure total working hours remain consistent.

NSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.