Business Continuity Manager

BME | Bolsas y Mercados Españoles; Madrid; On-site; EUR 45,000 - 65,000; Full time

Job summary

BME | Bolsas y Mercados Españoles is seeking an experienced Process Manager to define and improve end-to-end processes ensuring operational resilience and business continuity in line with regulatory requirements, including DORA. You will collaborate with business and technology teams to align processes with service objectives and SLAs.

In this role, you will strengthen resilience, support BC frameworks (BIAs, BCPs, DR testing), and drive continuous improvement across the organization, with a

Qualifications

• 3+ years in process management (BPM) in regulated environments.
• 3+ years in Business Continuity (BIA, BCP, DR).
• Knowledge of risk management concepts and controls.
• Experience defining and aligning SLAs with business objectives.
• Fluent English and Spanish (C1).

Responsibilities

• Define and maintain end-to-end processes using BPM tools (ADONIS preferred).
• Identify inefficiencies, risks, and opportunities for improvement.
• Align processes with SLAs and service objectives.
• Support Business Continuity activities (BIAs, BCPs, DR testing).
• Contribute to regulatory initiatives including DORA and operational resilience.

Skills

Process management

BPM

Risk management

SLA alignment

Regulatory awareness

English & Spanish (C1)

Tools

ADONIS

Job description

You will define and improve end-to-end processes, ensuring operational resilience and business continuity in line with regulatory requirements (including DORA).

You will work closely with business and technology teams to ensure processes are efficient, well-governed and aligned with service objectives.

In this role, you will play a key part in strengthening operational resilience, supporting business continuity frameworks, and driving continuous improvement across the organization.

You will define and improve end-to-end processes, ensuring operational resilience and business continuity in line with regulatory requirements (including DORA).

You will work closely with business and technology teams to ensure processes are efficient, well-governed and aligned with service objectives.

In this role, you will play a key part in strengthening operational resilience, supporting business continuity frameworks, and driving continuous improvement across the organization.

What You Will Do

• Define and maintain processes using BPM tools (ADONIS preferred)
• Identify inefficiencies, risks, and improvement opportunities
• Align processes with SLAs and service objectives
• Support Business Continuity (BIAs, BCPs, DR testing)
• Contribute to DORA and operational resilience initiatives

What You Bring

• 3+ years in process management (BPM)
• 3+ years in Business Continuity (BIA, BCP, DR)
• Experience with SLA definition
• Background in regulated environments (e.g. financial services)
• Knowledge of risk management
• Experience with BPM tools (ADONIS or similar)
• Spanish & English (C1)