Business Analyst

SGS; Madrid; Hybrid; EUR 42,000 - 63,000; Full time

Benefits offered by this job

Benefits platform

Job summary

SGS, the world leader in testing, inspection and certification, is hiring a Business Analyst (BA) to bridge business stakeholders and Global IT teams. The role supports ERP, EPM, reporting, and transformation initiatives, including Oracle EBS, cloud, and Power BI, across finance-related projects and AI initiatives.

The ideal candidate will gather, analyze, and validate requirements, facilitate workshops, and translate business needs into functional specs, user stories, and acceptance criteria.

Qualifications

• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Inquisitive mindset and ability to ask the right questions.
• Self-driven with a desire to learn and develop new skills.
• Confidence working with both business and technical stakeholders.
• Ownership of requirements throughout end-to-end project lifecycle.

Responsibilities

• Gather, analyze, and validate business requirements from a variety of stakeholders.
• Facilitate workshops and discussions to identify solutions and improvements.
• Create functional specifications, user stories, workflows, and acceptance criteria.
• Act as the bridge between technical teams and business users throughout project delivery.
• Support testing activities and ensure solutions are delivered according to business needs.
• Build strong relationships with stakeholders and communicate effectively with both technical and non-technical audiences.

Skills

Excellent communication

Stakeholder management

Analytical

Problem solving

Curious mindset

Self-driven

Technical curiosity

Ownership of requirements

Business English

Job description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 100,000 employees operate a network of 2,500 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

The Business Analyst (BA) is a key link between business stakeholders and technical teams within Global IT. The role is responsible for understanding business needs, gathering and documenting requirements, analyzing processes, and translating those requirements into functional solutions. Business Analysts support the full solution lifecycle, from requirements gathering and workshops through testing (UAT/SIT), deployment, and post-implementation support, ensuring that delivered solutions meet business expectations and organizational objectives.

The team supports a broad portfolio of ERP, EPM, reporting, and transformation initiatives, including Oracle EBS, cloud transformation, Power BI, finance-related projects, and emerging technology initiatives. The team is expanding due to resource movements to other strategic projects, creating a need for additional Business Analysts to support delivery priorities and maintain project momentum.

What Success Looks Like

Business Analysts are expected to:

• Gather, analyze, and validate business requirements from a variety of stakeholders.
• Facilitate workshops and discussions to identify solutions and improvements.
• Create functional specifications, user stories, workflows, and acceptance criteria.
• Act as the bridge between technical teams and business users throughout project delivery.
• Support testing activities and ensure solutions are delivered according to business needs.
• Build strong relationships with stakeholders and communicate effectively with both technical and non-technical audiences.

Qualifications

What We Are Looking For:

While ERP, SAP, Oracle, EPM, or finance process experience can be beneficial, the hiring managers are primarily looking for candidates with outstanding soft skills, strong communication abilities, curiosity, and a proactive mindset. They have strong technical expertise within the team and are confident in developing technical knowledge internally when the right attitude and potential are present.

The ideal candidate will demonstrate:

• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• An inquisitive mindset and the ability to ask the right questions.
• A self-driven approach with a desire to learn and develop new skills.
• Confidence working with both business and technical stakeholders.
• Ownership of requirements throughout the end-to-end project lifecycle.
• Business level English skill

The team places a strong focus on development and knowledge sharing. New hires will receive support from experienced Business Analysts, Solution Engineers, and subject matter experts. There are opportunities to gain exposure to Oracle technologies, cloud solutions, ERP modernization programs, and future-focused initiatives, including AI-related projects. Internal training resources and certification paths are available to help employees build both functional and technical expertise.

The role is based in Spain and offers significant flexibility. While candidates can eventually work remotely, new joiners, especially those with less experience as an IT Business Analyst, are expected to spend time on-site during their first few months to accelerate learning, collaboration, and knowledge transfer. Experienced candidates may be given greater flexibility from the outset.

Why Join This Team?

This is an excellent opportunity for Business Analysts who enjoy working in a global environment, partnering with stakeholders across functions, and contributing to large-scale transformation initiatives. The team values fresh perspectives, continuous learning, strong communication, and collaboration, making it an attractive environment for professionals looking to develop their BA career while gaining exposure to enterprise-level technologies and business processes.

Additional Information

Why SGS?

• Global and very stable company, world leader in the TIC (Testing, Inspection and Certification) industry.
• SGS university and Campus for continuos learning options.
• Multinational environment where you will work with colleagues from multiple continents.
• Benefits platform.